Felmar Albania
Summary
Hardworking underwriting analyst with over 47 years of experience in the insurance industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
26
26
years of professional experience
Work History
Underwriting Analyst
Starr Companies
01.2018 - 10.2023
- Collaborated with underwriters to review applications, ensuring comprehensive information for accurate account rating
- Provided quotes for new businesses and renewals
- Worked in all lines of businesses, including: Auto, General Liability and Workers Compensation
- Ordered MVRs
- Prepared auto filings on required states
- Managed the binding and invoicing process for accounts with adherence to established procedures
- Pulled all experience modifications on NCCI, WCIRB, and other independent states
- Issued policies on Auto, General Liability & Workers Compensation
- Facilitated processing of endorsements
- Utilized electronic filing methods for streamlined documentation across all booked accounts
- Provided valuable support to underwriters on assigned projects
Assistant Underwriting III | Specialty Commercial Casualty
ACE/ CHUBB
01.2015 - 01.2018
- Handled policy maintenance and servicing of accounts
- Aided in the resolution of fundamental underwriting issues
- Implemented workflow procedures to optimize service delivery to ACE customers, agents, and brokers
- Collaborated effectively with both internal & external customers
- Prepared rating instructions and assigned rate tasks
- Followed up on outstanding underwriting documentation
- Utilized Microsoft Office 10 to organize and format data for policy renewal
Underwriting Assistant III | Commercial Middle Market
ZURICH NORTH AMERICA INSURANCE COMPANY
01.2008 - 01.2015
- Assisted in Account Support Management to meet production goals
- Worked on assigned lines of business
- Reviewed applications & submitted documents
- Oversaw completion of all application submitted
- Prepared rating instructions and assigns rate tasks to respective raters
- Re-rated all transactions in Z-spire (if necessary)
- Provided support to Underwriting Department and members in the areas of underwriting operations, procedures and policy endorsements
- Completed regulatory documentation, i.e., schedule rating, A-rates, etc
- Performed initial Risk Analysis Documentation & Loss Analysis
- Performed final pricing on all Fast Trac renewal accounts
- Created Proposal / Binder subject to Underwriting review for all NB accounts
- Oversaw Underwriting file documentation control & completions
- Handled set up of renewal quotes
- Ensured work priorities and deadlines were met in compliance with company standards
Policy Issuance/ Rating Manager
ENTERTAINMENT BROKERS INTERNATIONAL
01.1998 - 01.2006
- Supervised and trained raters, responsible for quoting risks and issuing multi-line accounts including Property, General Liability, Automobile and Workers Compensation
- Oversaw all policy issuance
- Designed and devised necessary forms and procedures exclusively for Property, Automobile and General Liability
- Maintained and updated input of loss cost multiplier and rate editions required to each state and each line of business
- Utilized Silver plume system as a tool in obtaining ISO rules and regulations as well as acquired mandatory forms applicable to every state
- Performed QCl audit of system to ensure accuracy of rates; ISO LC and Duck rates; Audited underwriting files for documentation (GUS reports, inspections, mvr's etc., use of approved forms, proper sign-offs)
- Provided departmental staff training
- Handled manual issuance of complicated policies
- Reviewed Underwriting files at random to identify deficiencies in file documentation, properly sign-offs were obtained, file set-up in consistent with EBI file set-up guidelines, rating compliance with our filings
- Reviewed annual employee salaries and work evaluation
Multi Line Rater
TOKIO MARINE AND FIRE INSURANCE COMPANY
1990 - 1998
- Rated assigned accounts using both manual and “quick rate” techniques as required
- Rating includes the ISO experience-rating plan, Texas Automobile rating and premium discount rules
- Prepared and set up new and renewal policies and endorsements as per processing procedures
- Utilized PMS loss data system when necessary to develop loss information for experience rating
- Ordered MVR's and complete required Regulatory filings
- Prepared coverage binders and certificates of insurance per Underwriter's instructions.
Skills
- MS Word
- MS Excel
- MS Access Office XP Professional
- Fire and Casualty Broker-Agent License Number: 0E43124
- Interpersonal Skills
- Organizational Skills
- Underwriting Guidelines
- Claims Handling
References
Available upon request
Timeline
Underwriting Analyst
Starr Companies
01.2018 - 10.2023
Assistant Underwriting III | Specialty Commercial Casualty
ACE/ CHUBB
01.2015 - 01.2018
Underwriting Assistant III | Commercial Middle Market
ZURICH NORTH AMERICA INSURANCE COMPANY
01.2008 - 01.2015
Policy Issuance/ Rating Manager
ENTERTAINMENT BROKERS INTERNATIONAL
01.1998 - 01.2006
Multi Line Rater
TOKIO MARINE AND FIRE INSURANCE COMPANY
1990 - 1998
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