Seasoned auditing professional knowledgeable about risk aversion strategies, cost reduction options and financial processes. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities.
Overview
11
11
years of professional experience
Work History
Senior Auditor
HUD OIG
Kansas City, KS
08.2016 - Current
Developed and implemented corrective actions to bring recipients of HUD funds areas in line with program guidelines.
Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
Maintained professional knowledge by attending audit and fraud workshops annually.
Prepared working papers, reports and supporting documentation for audit findings.
Identified management control weaknesses and provided value added suggestions for remediation.
Completed audit papers by thoroughly documenting audit tests and findings.
Operations Support Technician
CenturyLink
Gardner, KS
05.2012 - 07.2016
Collaborated with operations team to provide excellent customer service and foster positive work environment.
Performed administrative duties and prepared operational procedures to assist operations support manager.
Helped streamline repair processes and update procedures for support action consistency.
Diagnosed and troubleshot hardware, software and network issues.
Offered assistance in implementing and developing training programs.
Responded to customer inquiries and provided technical assistance over phone and in person.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Configured hardware, devices, and software to set up work stations for employees.