Fengqing Wang
San Diego,CA
Summary
Dynamic sales at Diaz Floor Covering Specialist, excelling in relationship management and team motivation. Boosted sales revenue by implementing strategic initiatives. Skilled in customer needs assessment and product merchandising, fostering long-lasting client relationships. Been a great leader in the restaurant industry.
Overview
7
7
years of professional experience
Work History
Sales Manager
Diaz Floor Covering Specialist
San Diego, CA
06.2025 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Head Server
Akita Japanese Restaurant
Escondido, CA
09.2022 - 12.2024
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Server
Boto Sushi
San Diego, CA
04.2018 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Accounting
San Diego State University
San Diego, CA05.2023
Skills
- Multitasking skills
- Training employees
- Team management
- Relationship management
- Relationship building
- Point of sale operation
- Customer needs assessment
- Product merchandising
- Customer relationship management
- Inventory tracking
- Goals and performance
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Sales Manager
Diaz Floor Covering Specialist
06.2025 - Current
Head Server
Akita Japanese Restaurant
09.2022 - 12.2024
Server
Boto Sushi
04.2018 - 01.2023
Bachelor of Science - Accounting
San Diego State University