Fenton John Doolin
St. John,USA
Summary
Achieve continued success implementing technology solutions for existing business processes at an innovative and growing organization that fully utilizes my vast corporate business knowledge, experience, and end user communication skills.
Overview
30
30
years of professional experience
Work History
Director of Software Development
Tonys Fresh Market / Heritage Grocers Group
07.2019 - Current
- Project leader responsible for customer retail management and host support systems.
- Responsible for development team.
- Lead I.T. representative for internal and external users.
- Designer, leader, developer, and implementor on the project to create dynamic browser-based applications for 115 stores and three distribution centers.
- The browser-based applications enable users to maintain custom order books, change items packs and costs, create orders online, view real time distribution centers inventory, check invoices, create purchase orders, and create and execute parameter driven movement reports.
- Working with buyers and category managers to establish authorized sets of items while maintaining eligible vendors by store and item.
- Troubleshoot and diagnosis order entry handheld issues with our users. The customers use several types of Windows Mobile based handhelds in conjunction with Windows Mobile Device Center to communicate with a local PC.
Consultant
FJD Technologies
07.2017 - 01.2019
- Project leader charged with developing a new web portal for internal and external users.
- Project leader responsible for managing the client’s SQL Database infrastructure.
- Provide movement reports for various internal resources.
- Designer, leader, and developer on the project to create a Produce Order Entry Application for a chain of 15 grocery stores.
- The application is used by all the grocery store’s produce managers to create orders through an internet enabled Samsung Galaxy device.
- Created a web application for buyers to review orders, make cost changes, create purchase orders, and submit orders to vendors.
- Currently developing a Vendor Portal for the grocery store chain. The portal will allow vendors to enter cost changes, introduce new items, review purchase orders, and submit invoices.
Systems Analyst
Central Grocers, Inc.
04.2013 - 07.2017
- Project leader for Central’s customer web portal.
- Project leader responsible for customer retail management and host support systems.
- Provide customer support for Windows Mobile based order entry devices.
- Lead I.T. representative for the warehouse slotting initiative.
- Designer, leader, and primary developer on the project to create a dynamic customer web portal for Central Grocers.
- The portal enables customers to create orders online, check invoices, manage retails, and allows for parameter driven movement reports.
- Working with our customers to establish an authorized set of items while maintaining customer’s retails.
- This specific responsibility is aided by using BRdata software to assist with the managing of retails and RemoteLink software for purposes of sending and receiving import files to and from our customers.
- Troubleshoot and diagnosis order entry handheld issues with our customers.
- Working in tandem with warehouse supervision to analyze and optimize slotting within our warehouse.
Director of Information Technology
Dearborn Wholesale Grocers, L.P.
07.2012 - 03.2013
- Managerial responsibility for all technology personnel.
- Primary resource regarding technology hardware and software.
- Collaborated with the company ownership group.
- Negotiated and maintained all software and hardware contracts.
- Ensured effective communication and task management within the department.
- Collaborator with management team to determine priorities regarding new business solutions.
- Designer and leader on a project that brings greater efficiency to the company’s vendor payable operation.
- The successfully implemented system eliminated the previously existing paper trail while reducing the amount of clerical touches of receiving documents that occurred between the receiving of product through the payment authorization process.
- Successfully created, lead, and managed a project to distribute the company’s advertising vehicles through the use of the corporate web site.
Manager of Technical Services
Dearborn Wholesale Grocers, L.P.
01.2000 - 06.2012
- Initiator, negotiator, and acquirer of all customer order entry handheld devices.
- Also, responsible for negotiating and maintaining maintenance contracts regarding the order entry handheld devices.
- Initiator, negotiator, and acquirer of all radio frequency warehouse hardware.
- Also, responsible for negotiating and maintaining maintenance contracts regarding the radio frequency warehouse hardware.
- Manager of all the company’s customer technical support associates while acquiring the software tools that facilitate troubleshooting and logging customer calls.
- Trainer and installer of the company’s customized back office software for over 200 customers that resides on customer’s PC’s.
- Working in conjunction with warehouse supervision, successfully designed, developed, and implemented radio frequency picking within the entire facility using Motorola ring scanners coupled with Zebra wireless printers.
- The radio frequency system ensured accurate picking which improved customer service and overall inventory accuracy while giving warehouse supervision the tools to monitor picking productivity.
- Designed and developed a vendor web portal by interviewing vendors and establishing user specifications and requirements.
- The portal enabled vendors and manufactures to maintain items within the company’s database.
- This portal allowed for more timely entry of new items while reducing internal clerical efforts.
- Creator of a Windows Mobile customer order entry application utilizing the AT&T wireless cellular network to transmit orders to the company’s SQL Server database.
- The Windows Mobile application created enhanced visibility to the status of items within the organization while simplifying the transmitting of orders.
- This application improved the customer order entry experience improving overall customer satisfaction.
- Creator of a Windows Mobile salesman order entry application which allows the company’s salesman to transmit customer orders through the AT&T wireless cellular network and print shelf labels using a Bluetooth connected printer.
- This application gives the company’s salesman the capability to provide customers real time pricing while educating customers on current promotional opportunities.
- Pioneered and developed a web portal which allows customers to print shelf labels, maintain retails, and download import files into their back office systems.
- This portal eliminated the printing of customer shelf labels internally and the mailing of the labels to the customer.
- This solution also reduced company costs and improved customer satisfaction by streamlining the entry of new cost and retails into the customer’s back office system.
- Member of development team that designs and updates software utilized by the company’s customers to maintain price book information and order entry functionality.
- Creator and implementer of business to business applications on the company’s web site including applications for customers to create orders through the web portal.
- Collaborator with consultants to create the user interface and navigation of the company’s web site.
Programmer / Analyst
Dearborn Wholesale Grocers, L.P.
03.1996 - 12.1999
- Implementer of the radio frequency infrastructure within the company’s main warehouse, including two off site facilities.
- Project Leader of the radio frequency infrastructure project.
- Acquirer of all the radio frequency hardware necessary for the installation of radio frequency throughout the company’s 350, 000 square foot facility.
- Creator of the software and implementer of the radio frequency loading system which directs employees a to specific pallet to load while ensuring the accuracy and the sequence of the pallet through the use of radio frequency scanning and programming logic.
- Creator and implementer of the pick label system to optimize warehouse pickers travel time within the grocery picking facility.
Education
Computer Programming and Operations Certificate -
Institute of Data Processing
Highland, In01.1989
Business - undefined
Indiana University Northwest
Gary, In01.1988
Skills
- Business Experience
- End User Communications
- Requirements Gathering
- Systems Enhancement
- Business Process Improvement
Skills
Over 30 years of technology experience in a variety of roles and increased responsibilities. Throughout the process, I have worked with hundreds of users and groups to determine requirements and specifications for various projects while pursuing my passion of implementing efficiencies and richer functionality., Continuously demonstrating the ability to work with diverse functional areas while defining business needs, enhancements, and requirements for systems and business processes.
Timeline
Director of Software Development
Tonys Fresh Market / Heritage Grocers Group
07.2019 - Current
Consultant
FJD Technologies
07.2017 - 01.2019
Systems Analyst
Central Grocers, Inc.
04.2013 - 07.2017
Director of Information Technology
Dearborn Wholesale Grocers, L.P.
07.2012 - 03.2013
Manager of Technical Services
Dearborn Wholesale Grocers, L.P.
01.2000 - 06.2012
Programmer / Analyst
Dearborn Wholesale Grocers, L.P.
03.1996 - 12.1999
Business - undefined
Indiana University Northwest
Computer Programming and Operations Certificate -
Institute of Data Processing