Summary
Overview
Work History
Education
Skills
Certification
QUALIFICATIONS
Timeline
Generic

Feras Fares

Dearborn Heights

Summary

Results-oriented professional with over 5 years of experience in the automotive industry and 3+ years in electrical systems, complemented by a Wind Energy Certification and ongoing studies in Electrical and Computer Engineering. Proven track record as a sales expert with a strong ability to lead teams, drive revenue growth, and build lasting client relationships. Recognized for strategic thinking, adaptability, and clear communication. Skilled in team development, market analysis, lead generation, and negotiation, with a strong commitment to safety, technical excellence, and operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager/Sales

US 24 Auto Repair
02.2025 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.

Owner/Mechanic

Master Tech Auto Center
02.2024 - 10.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Electrician

United Electrical Services
08.2020 - 04.2024
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
  • Improved electrical system safety by conducting thorough inspections and identifying potential hazards.

Alignment Mechanic

Auto Tech Clinic
07.2019 - 06.2020
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Tire Tech/Manager

MD Tire Shop
05.2017 - 07.2019
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.

Administrator

Taxcorp
08.2016 - 01.2017
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.

Education

Bachelor of Science - Electrical and Computer Engineering

University Of Michigan
Dearborn, Mi
05-2027

Wind Power Technician Program – Certificate of Completion

MIAT College of Technology
Canton, MI
03-2020

No Degree - Electrical Engineering

Henry Ford College
Dearborn, MI
01-2025

Skills

  • Analytical problem-solving
  • Management skills and attention to details
  • Accounting and business management
  • Sales and customer service
  • Mechanical and electrical skills
  • Conflict resolution
  • Relationship building
  • Sales team training
  • Team leadership
  • Goals and performance
  • Sales expertise
  • Client relationship management
  • Fluent in English and Arabic
  • Staff management

Certification

  • OSHA NFPA 70E – Electrical Safety in the Workplace
  • OSHA 10-Hour Certification – General Industry Safety and Health
  • MIAT Lock-Out/Tag-Out Certification – Hazardous Energy Control
  • MIAT Lifting and Rigging Certification – Safe Material Handling Practices
  • MIAT 5-Ton Overhead Crane Certification – Crane Operation and Safety
  • EEO Respect and Anti-Harassment Training – Workplace Ethics and Compliance
  • MIAT Confined Space Certification – Entry and Rescue Procedures
  • HYTORC Hydraulic Tightening & Tensioning Certification – Bolting Systems Safety and Application
  • MIAT Competent Climber Certification – Safe Climbing Practices for Elevated Work
  • MIAT Climb and Rescue Certification – Fall Protection and Emergency Procedures

QUALIFICATIONS

  • AC/DC Electrical Systems – 120 hours of hands-on training
  • Three-Phase Advanced Electrical & Troubleshooting – 84 hours
  • SCADA, PLC, DCS, PACs & Instrumentation/Control Systems – 18 hours
  • Energy Industry Fundamentals – 24 hours
  • Hydraulic Principles and Applications – 30 hours
  • Pneumatic Systems Training – 6 hours
  • Process Flow Diagrams (PFD), P&ID, and Electrical Schematics – 24 hours of interpretation and application training

Timeline

Manager/Sales

US 24 Auto Repair
02.2025 - Current

Owner/Mechanic

Master Tech Auto Center
02.2024 - 10.2024

Electrician

United Electrical Services
08.2020 - 04.2024

Alignment Mechanic

Auto Tech Clinic
07.2019 - 06.2020

Tire Tech/Manager

MD Tire Shop
05.2017 - 07.2019

Administrator

Taxcorp
08.2016 - 01.2017

Bachelor of Science - Electrical and Computer Engineering

University Of Michigan

Wind Power Technician Program – Certificate of Completion

MIAT College of Technology

No Degree - Electrical Engineering

Henry Ford College

Similar Profiles

CREATE PROFILE