Ferdi Dzelil
Morris,IL
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
10
10
years of professional experience
Work History
Owner
Maria's Ristorante And Pizzeria
01.2019 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Successfully founded, developed, and continue to operate a highly acclaimed Italian restaurant known for its exceptional culinary offerings and exceptional customer service.
- Demonstrated strong leadership by overseeing all aspects of restaurant operations, including staff management, inventory control, budgeting, and marketing strategies.
- Achieved consistent annual revenue growth
- Implemented innovative marketing campaigns, resulting in a 20 percent increase in customer traffic and repeat business.
- Ensured strict adherence to health and safety regulations.
- Fostered a positive work environment, leading a team of 40 dedicated staff members and providing ongoing training and development opportunities.
Sales Manager
STX Construction
01.2015 - 12.2019
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Managed high-performing sales team responsible for generating revenue from new home builds and renovations.
- Developed and executed sales strategies that consistently exceeded sales targets, resulting in 35 percent increase in annual revenue.
- Conducted market research and analysis to identify emerging trends and opportunities, leading to the launch of new products and services.
- Cultivated and maintained strong relationships with key clients, ensuring their ongoing satisfaction and loyalty.
- Provided mentorship and training to sales team members, contributing to their professional growth and success.
Realtor
Keller Williams Real Estate
01.2014 - 12.2019
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Assisted sellers with 1031 exchanges, referrals, market strategies.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
Education
Bachelor of Science - Psychology
Illinois State University
Normal, IL08.2013
Skills
- Business Development
- Investor Relations
- Design Coordination
- Sales Leadership
- Customer Service Excellence
- Team Leadership and Staff Development
- Budgeting and Financial Management
- Marketing and Promotions
- Menu Development and Culinary Expertise
- Food Safety and Hygiene Compliance
- Inventory Control and Vendor Relations
- Problem Solving and Decision Making
- Excellent Communication and Interpersonal Skills
Volunteer work
Created a local facebook group of 13,000+ members to serve Grundy County. I manage the local group daily to keep the town informed of news and advertising in our area.
Languages
Turkish
Native or Bilingual
Spanish
Professional Working
Timeline
Owner
Maria's Ristorante And Pizzeria
01.2019 - Current
Sales Manager
STX Construction
01.2015 - 12.2019
Realtor
Keller Williams Real Estate
01.2014 - 12.2019
Bachelor of Science - Psychology
Illinois State University
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