- Youth Development Programs
- Gardening
- Gym Workouts
- Music
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Offering time and support to shelters for the homeless, women, and animals
FERDINAND ATIKPOH
Middle River,MD
Overview
15
15
years of professional experience
1
1
Certification
Work History
Regional Director of Operations
DIVISION OF PRETRIAL AND DETENTION SERVICES.
03.2022 - Current
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
Human Resources Manager
STATE OF MARYLAND, OFFICE OF MANAGEMENT AND BUDGET
04.2020 - 02.2021
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Junior Executive Officer
BRENTWOOD INTERNATIONAL FINANCIAL SERVICES
03.2010 - 01.2020
- Managed multiple projects concurrently, ensuring timely completion within budget constraints.
- Coordinated events and meetings, ensuring seamless execution of logistics for optimal attendee experience.
- Played an instrumental role in successful product launches, coordinating marketing efforts to maximize exposure and reach target audiences effectively.
- Maintained meticulous records of financial transactions, facilitating accurate reporting for budgeting purposes.
- Improved client satisfaction rates by providing exceptional customer service and promptly addressing concerns.
- Implemented measures to ensure compliance with relevant regulations while minimizing potential risks associated with non-compliance incidents.
- Enhanced productivity by streamlining office processes and implementing efficient work systems.
- Assisted in preparing comprehensive reports for senior executives, highlighting key performance indicators and areas requiring improvement focus.
- Boosted team efficiency by delegating tasks based on individual strengths and monitoring performance progress regularly.
- Earned company exceptional ratings and testimonials from clients and industry organizations.
- Participated in monthly training on latest technology trends and products in industry.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Education
MBA - International Economics
Alabama A&M University
Normal, AL08-2022
Skills
- Process optimization
- Analytical decision making
- Strategic workforce planning
- Cross-functional coordination
Accomplishments
Achieved desired results by introducing advanced software applications to the computer systems.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 40 staff members.
- Collaborated with team of 25 in the development of project PEGASUS.
- Achieved targets by completing strategic objectives with accuracy and efficiency.
Affiliations
- member of international society of ROTARY busness professionals
- international society of certified financial professionals.
Certification
- CPM - Certified Professional Manager
Interests
Timeline
Regional Director of Operations
DIVISION OF PRETRIAL AND DETENTION SERVICES.
03.2022 - Current
Human Resources Manager
STATE OF MARYLAND, OFFICE OF MANAGEMENT AND BUDGET
04.2020 - 02.2021
Junior Executive Officer
BRENTWOOD INTERNATIONAL FINANCIAL SERVICES
03.2010 - 01.2020
MBA - International Economics
Alabama A&M University
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