Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ferdinand Cruz

Norwalk,CA

Summary

Compassionate and dedicated Behavioral Health Technician at Coast Plaza Hospital, skilled in crisis intervention and patient observation. Successfully enhanced client safety and well-being through effective communication and meticulous documentation. Proven ability to foster trust and rapport with patients, while implementing therapeutic activities that promote self-awareness and healthy coping mechanisms.

Overview

35
35
years of professional experience

Work History

Behavioral Health Technician

Coast Plaza Hospital
08.2023 - Current
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Searched resident belongings prior to and during stays.
  • Facilitated on-site activities, support groups, and outings for clients.

Mental Health Worker

Saint Francis Hospital
08.2022 - 11.2023
  • Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
  • Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
  • Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.

Mental Health Worker

Los Angeles Downtown Medical Center
06.2020 - 08.2023
  • Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
  • Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
  • Documented client progress in confidential files.
  • Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.

Private Elderly Caregiver

Mr. Jose Contreras
05.2015 - 06.2020

* Apart from being a caregiver, I'm helping my patient straighten out his business by preparing his books every tax year.

Private Elderly Caregiver

Mr. Levine
09.2012 - 03.2015
  • Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
  • Assisted clients with daily living activities such as bathing, dressing, grooming, and toileting for improved hygiene.
  • Enhanced client safety by closely monitoring health conditions and promptly addressing any concerns.
  • Managed medications according to physician orders, ensuring proper administration and adherence to schedules.
  • Improved elderly clients'' quality of life by providing compassionate and attentive care.

Private Elderly Caregiver

Alex Reznick
06.2005 - 01.2011
  • Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
  • Enhanced client safety by closely monitoring health conditions and promptly addressing any concerns.
  • Facilitated social engagement for clients by organizing outings, accompanying them on walks, or engaging in conversation.
  • Assisted clients with daily living activities such as bathing, dressing, grooming, and toileting for improved hygiene.
  • Driving patient to his appointments and dialysis treatments.

In Home Caregiver

Compassionate Care
08.2002 - 03.2005
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Provided transportation and appointments management.

Kitchen Prep Cook

Pegasus Restaurant
02.2002 - 08.2002
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
  • Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.

Loans/Time Deposit Bookkeeper

United Coconut Planters Bank
09.1990 - 01.2002

* Process clients loans request by analyzing financial data as presented.

* Handling clients funds and offering/suggesting a substantial return on their investment with less risk exposure.

  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.

Education

Bachelor of Science - Accounting

Ateneo De Davao University
Davao City, Philippines
03-1990

Skills

  • Active listening
  • Documentation skills
  • Client transportation
  • Patient observation
  • Medication administration
  • Progress monitoring
  • Self-care practices
  • Records maintenance
  • Activity monitoring
  • Records management
  • ADL support
  • Housekeeping skills

Timeline

Behavioral Health Technician

Coast Plaza Hospital
08.2023 - Current

Mental Health Worker

Saint Francis Hospital
08.2022 - 11.2023

Mental Health Worker

Los Angeles Downtown Medical Center
06.2020 - 08.2023

Private Elderly Caregiver

Mr. Jose Contreras
05.2015 - 06.2020

Private Elderly Caregiver

Mr. Levine
09.2012 - 03.2015

Private Elderly Caregiver

Alex Reznick
06.2005 - 01.2011

In Home Caregiver

Compassionate Care
08.2002 - 03.2005

Kitchen Prep Cook

Pegasus Restaurant
02.2002 - 08.2002

Loans/Time Deposit Bookkeeper

United Coconut Planters Bank
09.1990 - 01.2002

Bachelor of Science - Accounting

Ateneo De Davao University
Ferdinand Cruz