Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
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FERDINAND FEBLES

Austin,USA

Summary

Dynamic General Manager with a proven track record at Wingstop Restaurant, excelling in staff training and operational efficiency. Leveraging effective communication and attention to detail, I consistently achieved labor cost reductions and enhanced service quality, driving team performance and guest satisfaction.

Overview

16
16
years of professional experience

Work History

General Manager

Wingstop Restaurant
Austin, Texas
03.2022 - 12.2024
  • Oversaw daily restaurant operations, ensuring compliance with health standards.
  • Managed staff scheduling to enhance labor efficiency and improve service quality.
  • Trained new employees on company policies and customer service protocols.

Assistant General Manager

Taco Cabana
Austin, TX
07.2016 - 03.2019
  • Completed six-week management trainee program, demonstrating rapid skill acquisition and leadership potential.
  • Transferred to new location within five months to address labor and food cost efficiency.
  • Contributed significantly to meeting targets, facilitating quarterly bonus attainment.
  • Promoted to Assistant General Manager in December 2016, receiving several merit-based salary increases.

Certified Server Trainer

Romano's Macaroni Grill
Austin, TX
05.2015 - 10.2015
  • Provided guests with dining and beverage options.
  • Trained new employees on menu, drinks and flow of service, as well as P.O.S. operations.
  • Ensured understanding of check-out procedures.

Package Handler

FedEx Ground
Austin, TX
10.2012 - 10.2015
  • Unloaded, picked, staged and loaded products for shipping.
  • Worked at a rapid pace to meet tight deadlines.
  • Packed containers and re-packed damaged containers.
  • Cleared damaged items and loaded freight.

Bartender

Iron Cactus
Austin, TX
11.2014 - 05.2015
  • Set up bar for evening service, trained new bartenders in specialty drink preparation.
  • Many craft Tequila drinks, as well as made food selection suggestions.

Pantry Cook

Hilton Austin
Austin, TX
05.2013 - 05.2015
  • Prep for Liberty Tavern and banquets.
  • Handle room service food requests as well as lunch for Tavern, other duties as assigned.

Shift Manager, Trainer Bartender

Carinos Italian
Austin, TX
09.2008 - 04.2013
  • Assisted co-workers.
  • Informed patrons of establishment specialties and features.
  • Communicated with customers regarding orders, comments, and complaints.
  • Observed diners to anticipate any additional needs and respond to requests.

Education

Anatomy, Massage, Communication - massage therapy

Austin School of Massage Therapy
Austin, Tx, USA
12.1997

Some College (No Degree) - Business Communication

Dallas Community College
Dallas, Tx, USA

Skills

  • Cash handling
  • Effective communication
  • Attention to detail
  • Product features
  • Scheduling and shipping
  • Time management

Accomplishments

Received 5 'exceeds expectations' ratings on performance reviews.

Affiliations

  • Fitness and health enthusiast. Competed in amateur body building competitions placing second in my weight class.
  • Performed in local theatrical production of A Midsummer Night's Dream. Additionally small roles as extra in film productions in Austin,Texas

Languages

English
Professional
Spanish
Professional

Timeline

General Manager

Wingstop Restaurant
03.2022 - 12.2024

Assistant General Manager

Taco Cabana
07.2016 - 03.2019

Certified Server Trainer

Romano's Macaroni Grill
05.2015 - 10.2015

Bartender

Iron Cactus
11.2014 - 05.2015

Pantry Cook

Hilton Austin
05.2013 - 05.2015

Package Handler

FedEx Ground
10.2012 - 10.2015

Shift Manager, Trainer Bartender

Carinos Italian
09.2008 - 04.2013

Anatomy, Massage, Communication - massage therapy

Austin School of Massage Therapy

Some College (No Degree) - Business Communication

Dallas Community College

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