Ferdinand Muniz
Orlando
Summary
Police Officer with over twenty five (25) years of service enforcing rules and authority for good of all citizens. Passionate about saving lives, protecting victims and fighting crime. Excellent record of promotion and recognition for going beyond call of duty.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Transportation Driver
Auro Hotels
2022.04 - Current
- Improved route efficiency by analyzing GPS data and optimizing delivery schedules.
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Maintained excellent safety record with strict adherence to company policies and regulations.
- Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
- Assisted in the training of new drivers, sharing best practices for safe and efficient transportation.
- Managed accurate logbooks documenting hours of service, mileage, and cargo details in compliance with federal guidelines.
- Collaborated with dispatchers for optimal route planning, ensuring punctual pickups and deliveries.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
- Provided exceptional customer service during pick-up and delivery interactions, addressing concerns promptly and professionally.
- Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
- Participated in regular safety meetings to stay informed on industry standards, procedures, and regulations.
- Utilized strong problem-solving skills to address unexpected issues that arose during transport or delivery processes swiftly.
- Coordinated effectively with team members including dispatchers, loaders, unloaders during operations for smooth logistics management.
- Prioritized passenger comfort while operating buses or shuttles by adhering to speed limits and avoiding sudden stopsstarts.
- Reported any mechanical issues promptly to fleet maintenance personnel for timely repairs, reducing downtime.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Informed management of daily activities by updating logs with mileage and delivery information.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed all relevant traffic laws and safety regulations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed preventive maintenance checks and basic repairs to vehicles.
Police Detective
New York City Police Department-NYPD
1995.01 - 2020.07
- Solved complex criminal cases by conducting thorough investigations and utilizing critical thinking skills.
- Enhanced community safety by collaborating with local agencies and implementing proactive policing strategies.
- Improved case clearance rates with diligent evidence collection, analysis, and follow-up procedures.
- Developed strong relationships with community members, promoting trust and cooperation in law enforcement efforts.
- Conducted surveillance operations for intelligence gathering, leading to successful apprehension of suspects.
- Prepared comprehensive reports detailing investigative findings, supporting effective prosecutorial efforts in court cases.
- Trained junior officers on investigative techniques and best practices, contributing to a more skilled police force.
- Interrogated suspects using appropriate interview techniques to obtain crucial information for case resolution.
- Testified in court proceedings as an expert witness, providing accurate and detailed accounts of investigations conducted.
- Collaborated with federal agencies on high-profile cases, resulting in successful arrests and convictions of dangerous criminals.
- Utilized advanced forensic tools and technologies to analyze evidence, leading to breakthroughs in challenging investigations.
- Managed confidential informants effectively to gather valuable intelligence on criminal activities within the community.
- Oversaw undercover operations designed to infiltrate criminal organizations, resulting in significant arrests and dismantling of illegal enterprises.
- Assisted victims of crimes by providing resources for support services and ensuring their rights were protected throughout the investigation process.
- Advised patrol officers on proper evidence collection procedures, ensuring the integrity of crime scenes for subsequent investigation by detectives.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
- Marked off crime scenes and controlled access to protect evidence from tampering or loss.
- Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Implemented crime prevention initiatives to deter criminal activity and reduce recidivism within the community.
- Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Participated in court hearings to provide written reports, evidence and verbal testimonies.
- Obtained and served search warrants related to ongoing cases.
- Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.
- Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
- Sent specimens to labs and ran fingerprints through databases to identify individuals of interest.
- Conducted personal, property, and event surveillance.
- Obtained and verified evidence by interviewing, observing and conducting surveillance of suspects and records.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Initiated and concluded investigations of crime organizations.
- Investigated complaints brought by members of community by conducting interviews and compiling evidence.
- Preserved evidence for court hearings and checked integrity of individual pieces.
- Trained team members on agency processes, court procedures and investigation strategies.
- Appeared in court and testified under oath in Criminal cases.
- Installed covert cameras and recording devices in compliance with legal statutes and department policies.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
- Collected and preserved physical evidence, photographs and laboratory submissions.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Secured search warrants to investigate scenes of crimes and collect evidence.
- Organized and executed undercover surveillance operations.
- Researched criminal cases and led investigations to determine appropriate course of proceedings.
- Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
- Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
Education
High School Diploma -
Vaughn College of Aeronautics And Technology
East Elmhurst, NYSkills
- Critical Thinking
- Adaptability
- Customer Service
- Load Securing
- Defensive Driving
- Vehicle Maintenance
- Heavy Lifting
- Equipment Operation
- Vehicle Inspection
- Record Keeping
- Weather Conditions Awareness
- Route Planning
- Passenger Assistance
- Professionalism
- Safe Driving Practices
- Fuel Efficiency
- Transportation Regulations
- Effective Communication
- Traffic Laws Knowledge
- Quality Control
- Punctuality
- Physical Stamina
- Time Management
- Preventive Maintenance
- Logbook Management
- Decision Making
- Passenger Transportation
- DOT Compliance
- Confidentiality Understanding
- Clean Driving Record
- Inclement Weather Driving
- Vehicle Inspections
- Punctual and Reliable
- Transportation
- Traffic Law Observation
- Schedule Management
- Customer Rapport
- CDL License
- Valid Driver's License
- Flexible Schedule
- Visual Inspection
Languages
English
Full Professional
Spanish
Full Professional
Certification
-In Service Cycle Investigative Encounters Certified
-Dignitary Protection Certified
-Physical Encounter Tactics Training / Certified
-Basic Life Support and Trauma Certified
-Counterterrorism and Intelligence Certified
-Domain Awareness Certified
-Counterterrorism / Active Shooter Initial Response Training / Certified
-Property Evidence Certified
-Auto Theft Investigation Certified
-Plain Clothes Police Certified
-L.E.O. Safety Act (HR-218) 50 State Carry Certified
Timeline
Transportation Driver
Auro Hotels
2022.04 - Current
Police Detective
New York City Police Department-NYPD
1995.01 - 2020.07
High School Diploma -
Vaughn College of Aeronautics And Technology
-In Service Cycle Investigative Encounters Certified
-Dignitary Protection Certified
-Physical Encounter Tactics Training / Certified
-Basic Life Support and Trauma Certified
-Counterterrorism and Intelligence Certified
-Domain Awareness Certified
-Counterterrorism / Active Shooter Initial Response Training / Certified
-Property Evidence Certified
-Auto Theft Investigation Certified
-Plain Clothes Police Certified
-L.E.O. Safety Act (HR-218) 50 State Carry Certified
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