Ferdinand Zoa
Sr Business Analyst
Blaine,United States
Summary
Perceptive Senior Business Analyst with five years driving successful business processes for various companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
5
5
Certifications
Work History
Sr Business Analyst
Minnesota Department Of Transportation
St. Paul, MN
12.2019 - Current
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Mentored teams and streamlined waterfall techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
- Managed three teams performance by implementing measurable metrics to track delivery of supporting requirement artifacts, and increased performance by 10%
Headquarters Company Commander
US Army Reserve
Arden Hills, MN
04.2018 - 01.2021
- Managed more than eighty six personnel and $7,000,000 in weaponry.
- Developed, strengthened and maintained plans for various contingencies and emergency situations.
- Evaluated information and intelligence, made estimates of situations and formulated plans of action.
- Assessed situations to prepare and deliver important reports and presentations.
- Oversaw facility and system updates and enhancements to keep operations in line with current demands.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked with team members and other personnel to coordinate and deploy personnel and resources.
Sr Project Manager
Minnesota Department Of Transportation
St. Paul, MN
02.2018 - 12.2019
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Directed offsite team design, transition and standardization of of twelve employees processes, resulting in maximized team resources and management.
- Finalized 100% of project financial records while collaborating with financial controllers and executives.
Plans Operations Officer
US Army
Arden Hills , MN
08.2010 - 08.2018
- Oversaw two teams planning, implementing and realigning field and base operational strategies.
- Conducted and oversaw over fifty interrogations, briefings and debriefings.
- Handled administrative requirements, maintained records and submitted 100% of operational reports on time.
- Integrated intelligence activities into other military operations, plans and programs.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Operations Manager
US Army
Arden Hills , MN
08.2011 - 05.2013
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Spearheaded department training to enhance employee performance and boost 85% employee productivity.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Introduced new methods, practices and systems to reduce turnaround time.
Education
MBA - Business Administration And Management
Concordia University, St. Paul
Saint Paul, MN 08.2011 - 05.2013
Skills
Business process mapping
undefinedCertification
CBAP - Certified Business Analysis Professional
Timeline
Sr Business Analyst
Minnesota Department Of Transportation
12.2019 - Current
Headquarters Company Commander
US Army Reserve
04.2018 - 01.2021
Sr Project Manager
Minnesota Department Of Transportation
02.2018 - 12.2019
Operations Manager
US Army
08.2011 - 05.2013
MBA - Business Administration And Management
Concordia University, St. Paul
08.2011 - 05.2013
Plans Operations Officer
US Army
08.2010 - 08.2018
CBAP - Certified Business Analysis Professional
Salesforce Certified Administrator
Salesforce Certified Developer
Salesforce Certified Cloud Consultant
Certification of Capability in Business Analysis
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