Ferdinand A. Reyes
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to accept new responsibilities. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Cash Senior Operations Specialist
Federal Reserve Bank Of Richmond Baltimore Branch
09.1996 - Current
- Prepare and process large volumes of currency/coin in highly controlled team environment-apply developed job knowledge and experience to operate equipment and exceed district productivity and compliance metrics.
- Adhere to processes and procedures to perform initial receipt and verification,destroy large volumes of currency,and/or payout currency following procedures described in Treasury Currency Operations Manual(TCOM),Custody Control and Principles and Standards(CCPS),Information Security (IS) and the district Procedure Manual -this requires using extensive knowledge of multiple procedural documents,including revisions that occur each year.
- Balance deposits/inventory and process financial accounting transactions/entries to depository institutions using accounting operating systems and Cash Service's unique inventory and processing applications.
- Verify supporting documentation with the currency to ensure integrity and accuracy of the deposit.
- Operate and monitor High-speed currency processing machines in a production and processing operation.
- Verify all currency and ensure accountability for all notes.
- Through trained observation, detect and secures counterfeit,old series,and/or altered notes,and prepare notes for transfer to final disposition.(Must pass counterfeit certification test on a semi-annual basis.)
- Perform under frequent view of compliance and audit staff while maintaining focus on quality,controls,and productivity-employees perform their job responsibilities under constant video surveillance and engage with auditors and to explain processes and procedures.
- Performs processing,auditing, and troubleshooting activities in compliance with operating procedures and controls. Identifies and troubleshoots operational issues and assists customers with a variety of questions and problems,providing transactional and discrepancy reporting to appropriate stakeholders. Ability to handle sensitive information with confidentiality Superior attention to detail, with experience strictly following procedures Superior customer service and interpersonal skills including Microsoft Office along with other various online applications as needed for the role Broad knowledge of cash operations and the prescribed operating procedures,safety,security and compliance and /or production standards and controls. Performs a limited scope of complex inspection,verification,inventory,preparation and record keeping activities governing the accurate processing of cash and coin receipts, payments, and destruction.
- Manually transport containers,opens and closes currency and coin vault, Maintains accurate records and reports of all cash and coin transactions and exceptions provides general support and analysis for operational questions and issues encountered by staff and management. Provides first line customer support on a range of customer needs including service changes and deposit discrepancies. Prepares some key office performance measures for use by Product Office and Board of Governors.
- Provides cross-functional support to other areas of cash Department,based on volume demands and level of cross-training experience. Support may include receiving currency/coin shipments.
- Assist as necessary in testing in conjunction with special Federal Reserve System projects. Also test new procedures and equipment Machine (M7).
- Handle documents and electronic information in accordance with SAFR(ex: Internal FR,Restricted FR,etc.) and information Security guidelines.
- Complete required annual training by established deadlines,demonstrating comprehension of content.
Education
Bachelor of Science - Computer Programming
System Technology Institute
Philippines1992
Skills
- Operational Excellence
- Business process improvement
- Workflow Management
- Production Planning
- Team Training
- Compliance Management
- Employee Development
- Process Analysis
- Production
- Leadership abilities
Additional Information
High-speed Machines currency keeper was my idea and invention. It was executed by the field engineers to be in effect. I was also
part of the M7 machine testing.
Timeline
Cash Senior Operations Specialist
Federal Reserve Bank Of Richmond Baltimore Branch
09.1996 - Current
Bachelor of Science - Computer Programming
System Technology Institute
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