Microsoft Office
Khaled M Ferdous
Business Development and Marketing Analysts
Phoenix,AZ
Quote
"Businesses Development is the bridge between market growth and sales"
Summary
Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares, and strengthening customer dominance. Hardworking, performance-oriented leader with proven expertise in sales, effective communication, team supervision, and campaign enhancement. Prepared to bring 5 years of progressive experience and take on challenging positions with opportunity to make lasting impact on organization and customer success. Furthermore, uphold strong problem-solving abilities and excel in collaborating with colleagues and customers from diverse backgrounds.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
5
5
Languages
Work History
Deputy Manager of Marketing and Sales
Prime Asset Group
Dhaka, Bangladesh
7 2024 - Current
- Improved team efficiency by streamlining processes and implementing innovative sales strategies.
- Collaborate with senior management to align sales goals with overarching business aims
- Maintained, documented, and presented progress reports to leaders.
- Managed over 50 calls per day.
- In-person meetings with potential clients and Sales Closing.
- Increased brand awareness by developing and executing targeted marketing campaigns
- Analyzed market trends and competitor activities, adjusting marketing strategies accordingly to maintain competitive edge
Senior Assistant Manager of Marketing and Sales
Prime Asset Group
Dhaka, Bangladesh
12.2023 - 06.2024
- Work under high pressure and meet sales targets.
- Collaborated with cross-functional teams to drive business objectives and ensure project success.
- Led team of junior assistants, ensuring efficient task completion and professional development.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Managed 30 calls per day.
Store Manager
iPhoenix Cellphone & Repair
Glendale, AZ
10.2022 - 11.2023
- Customer service, communication, and network management with potential vendors and customers;
- Solving technical and hardware problems for smartphones and relevant gadgets.
- Cellphone and accessories sales and Managed inventory control, cash control, and store opening and closing procedures. and marketing management
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Increased sales by 25% within 3 months and started profiting from breakeven stores.
Sales and Marketing Associates
Pharbest Pharmaceuticals Inc.
New York City, USA
08.2021 - 07.2022
- Conducted market research to assess customer needs and preferences.
- Monitored industry trends to stay ahead of competitors and maintain competitive edge in market.
- Collaborated with cross-functional teams to develop product positioning and messaging that resonated with target audiences.
- Expanded client base through effective networking and relationship-building strategies.
- Analyzed sales data to uncover insights that informed future strategies for targeting specific demographics or regions effectively.
International Student Ambassador
National University
San Diego, CA
09.2020 - 06.2021
- Assisted in development and maintenance of comprehensive International Student Handbook, serving as valuable resource for new and returning students.
- Enhanced international student satisfaction by effectively addressing their concerns and providing timely support.
- Promoted cultural exchange through organization of events, fostering sense of community among diverse students.
- Organized multicultural celebrations showcasing diverse traditions, promoting inclusivity among student body.
- Increased awareness of cultural diversity on campus by delivering presentations at various university events and workshops.
Sales and Marketing Intern
Ehsan Property Sdn. Bhd.
Kuala Lumpur, Malaysia
12.2018 - 02.2019
- Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Supported sales and marketing teams in creation and implementation of marketing campaigns.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Implemented email marketing campaigns that led to higher open rates and greater lead generation.
- Wrote copy for social media posts, promotional emails, and other marketing collateral.
- Assisted with trade show planning and execution, showcasing company products to wider audience for increased exposure.
- Assisted in creating written, video, and image content for marketing channels.
- Generated reports to support development and implementation of marketing plans.
Education
Master of Science - Business Analytics
Grand Canyon University
Phoenix, Arizona. 07.2022 - Current
MBA - Marketing and Finance
National University
San Diego, California 04.2020 - 07.2021
BBA - Marketing
Limkokwing University
Cyberjaya, Malaysia. 03.2017 - 06.2019
BBA - General
North South University
Dhaka, Bangladesh 10.2013 - 09.2016
High School Diploma -
Cambrian College
Dhaka, Bangladesh 02.2011 - 04.2013
Secondary School Certificate (SSC) - Business Studies
Cambrian College
Dhaka, Bangladesh. 01.2010 - 01.2011
Software
Social media and Digital Marketing tools
Tableau
Power BI
Adobe Photoshop
Quick Book
Skills
Customer Relationship Management
Part-time jobs and volunteer
- Food delivery – Arizona, USA (2022)
- Restaurant cashier, customer support – San Diego, CA (2021)
- Gas Station storekeeper and cashier – San Diego, CA (2020)
- Volunteer for Local Charity support – Malaysia (2018)
- Event management supervisor – Dhaka, Bangladesh (2014)
- Freelance Photographer – Dhaka, Bangladesh (2013–2015)
- Volunteer for Bangladesh - Dhaka, Bangladesh (2013–2016)
- Bangladesh Scout – Dhaka, Bangladesh (2007–2008)
Extracurricular activities
After seven years of studying abroad, participating in mass networking, international cultural programs, and global graduate experiences, I actively participate in community service and work as an international student counselor, which enhances my observational perspective and interpersonal abilities. My skills in photography, content creation, graphic design, and editing are impressive. I am a quick learner who has a strong interest in technology, and my extensive travel experience fosters my adaptability and adventurous spirit.
Hobbies
Being in nature, traveling, driving, cooking, hiking, gardening, and loving animals.
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