Fereshta Hamidi
San Antonio,TX
Summary
Proactive Director of Internet Sales and Marketing with extensive experience optimizing digital marketing campaigns through A/B testing and multi-channel strategies. Skilled in email automation, social media management, and improving user experience on websites. Bringing a strong track record in boosting brand visibility and increasing sales revenue through effective marketing and sales tactics.
Experienced with online marketing and sales strategies, consistently achieving growth and market expansion. Utilizes data-driven approaches to enhance digital campaigns and customer engagement. Track record of effective team management and leadership in fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Internet Sales and Marketing
Marcos Medical Aesthetics & Wellness
01.2021 - Current
- Optimized email marketing campaigns through A/B testing, resulting in increased open rates and conversions.
- Selected implemented, and managed various marketing technology tools to improve the efficiency of digital marketing operations, including email automation platforms, analytics software, and social media management systems.
- Collaborated with cross-functional teams to ensure consistent branding and messaging across all customer touchpoints.
- Enhanced user experience on the company website through continuous improvements in design, layout, and content organization.
- Boosted brand visibility by designing and executing multi-channel digital marketing campaigns tailored towards specific audience segments.
- Developed comprehensive social media strategies that drove engagement, followership growth, and lead generation while maintaining brand consistency.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Manager of Operations
World Jewelry & Souvenir LLC
01.2016 - 12.2020
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Managed cross-functional teams for successful project completion and timely delivery.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Processed new hire paperwork and documents.
- Hired employees
- Managed all schedules and employees
Education
Bachelor of Science - Business Management
Penn Foster College
Scottsdale, AZ05-2024
Skills
- Social Media Marketing
- Content Development
- Online Advertising
- Sales management
- Problem-Solving
- Time Management
- Multitasking
- Excellent Communication
- Reliability
- Team Collaboration
- Creative Thinking
- Professionalism
Certification
Cooperate figure sales certificate, Cardone University 05/2025
Languages
FARSI
Native or Bilingual
PASHTO
Native or Bilingual
Persian
Native or Bilingual
Turkish
Professional Working
Russian
Professional Working
Spanish
Limited Working
English
Native or Bilingual
Interests
- Cooking
- Adventure Travel
- Historical Exploration
Timeline
Director of Internet Sales and Marketing
Marcos Medical Aesthetics & Wellness
01.2021 - Current
Manager of Operations
World Jewelry & Souvenir LLC
01.2016 - 12.2020
Cooperate figure sales certificate, Cardone University 05/2025
Bachelor of Science - Business Management
Penn Foster College
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