Fergus Anderson
Aberdeen,Aberdeen City
Summary
An enthusiastic and hardworking student, currently in second year at Robert Gordon University studying International Business Management.
Honest, punctual, well presented and polite.
Excellent customer service and people skills with an upbringing in hospitality.
Employed on a part time basis from 14 years of age.
Now very keen to learn and develop a career in Events Management and the Hospitality Sector
A strong candidate with valuable work experience coupled with sound educational credentials.
Overview
7
7
years of professional experience
Work History
Managing Director
Maison Events Limited
Aberdeen , Aberdeen City
12.2022 - Current
- Coordinated the running of events, oversaw all activity within the company such as: Marketing, Public Relations, Finances etc. to create an overall profit.
- Booked artists from across Scotland to perform at events
- Liaised with marketing and PR colleagues to promote special events in social calendars.
- Finalised details of all artist engagements and followed up to verify confirmations.
- Paid and settled with vendors, venues, staff and contracted services.
Sourcing & Procurement Intern
Schlumberger (SLB)
Westhill, Aberdeenshire
06.2022 - Current
- Using software’s such as SAP, Ariba and Outlook to perform day-to-day tasks.
- Dealt with suppliers via email and phone, discussing ongoing projects, explaining details of what we require and gaining information from them necessary to onboard them onto our systems.
- Oversaw sourcing projects from start to completion to select new suppliers and ensure a contract was created between us and the supplier
- Demonstrate knowledge of ongoing tasks and projects to stakeholders in meetings and day-to-day activities
Waiter
Frankie & Benny's
Aberdeen, Aberdeen City
11.2021 - Current
- Delivering friendly and fast service to process high-volume food and drink orders at peak times.
- Demonstrate full knowledge of all menu items, contents and preparation methods.
- Prepare and served ordered beverages, including coffee, espresso drinks, and cocktails.
- Perform additional tasks to keep dining room running smoothly.
- Delivering friendly and fast service to process high-volume food and drink orders at peak times.
Window Cleaner
North East Cleaners
Aboyne, Aberdeenshire
01.2020 - 01.2022
- Part-time Window Cleaner. Working as part of a small team. Responsible for the cleaning and upkeep of frames, windows and Velux windows.
- Providing a quality service to customers efficiently and courteously
- Providing friendly customer service to all customers dealt with
Part Time Waiter/Housekeeper
The Boat Inn
Aboyne, Aberdeenshire
05.2019 - 09.2020
- Working part-time at this extremely busy, 16 bed-roomed hotel, employed as a part-time waiter
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Resolved customer complaints promptly and escalated larger operational concerns to management.
- Cleaned rooms to satisfaction of clients and management.
- Ensured safe usage of chemical cleaners.
Part-Time Lodge Checking Supervisor
Hilton Grand Vacations - Craigendarroch
Ballater, Aberdeenshire
05.2018 - 09.2020
- Evaluated housekeepers' performance, providing constructive feedback to improve efficiency.
- Provided professional and engaging service to guests, addressing concerns promptly.
- Motivated young team members to deliver optimum results, leading by example through positive interactions with guests and staff.
- Dealt with any request and complaint by guests
Part-Time Lodge Cleaner
Hilton Grand Vacations - Craigendarroch
Ballater, Aberdeenshire
03.2016 - 05.2018
- Working part time every weekend in this position, cleaning lodges in a Hilton resort.
- Cleaned rooms to satisfaction of clients and management in specific time frames
Education
BA (Hons) - International Business management
Robert Gordon University
Aberdeen, Aboyne Academy, Aboyne Aberdeenhire -
Scottish Higher
Skills
Honest, outgoing, confident and well mannered
Hardworking and reliable - happy to work unsupervised
Copes well under pressure and enjoy working as part of a team
Effective communicator
Always keen to learn and develop new skills
Keen golfer and previously Junior Captain at Aboyne Golf Club
Accomplished and enthusiastic skier
Volunteer Football Coach
Full Driving Licence since July 2019
Timeline
Managing Director
Maison Events Limited
12.2022 - Current
Sourcing & Procurement Intern
Schlumberger (SLB)
06.2022 - Current
Waiter
Frankie & Benny's
11.2021 - Current
Window Cleaner
North East Cleaners
01.2020 - 01.2022
Part Time Waiter/Housekeeper
The Boat Inn
05.2019 - 09.2020
Part-Time Lodge Checking Supervisor
Hilton Grand Vacations - Craigendarroch
05.2018 - 09.2020
Part-Time Lodge Cleaner
Hilton Grand Vacations - Craigendarroch
03.2016 - 05.2018
BA (Hons) - International Business management
Robert Gordon University
Aboyne Academy, Aboyne Aberdeenhire -
Scottish Higher
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