Summary
Overview
Work History
Education
Skills
Certification
Timeline
AccountManager

Ferid Becirovic

Manager
Arnold,MO

Summary

Dedicated Automotive Parts professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance

Overview

18
18
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Store Manager

Al’s Automotive Supply
St. Louis, MO
02.2017 - Current
  • Drive sales and implementation of company programs by developing action plans and directly motivating and instructing store team to implement operational and organizational objectives
  • Increased sales on average by 10 % MoM.
  • Provide coaching and direction to store team to take action and to achieve sales and operational goals
  • Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to store team to achieve operational goals
  • Manage with integrity, honesty, and knowledge that promote culture, values and mission of Al’s
  • Automotive while recognizing and respecting differences in partners
  • Understand local market and work with Regional Managers to determine business growth opportunities
  • Plan, identify, communicate, and delegate appropriate responsibilities and challenge staff to exceed expectations through timely follow up
  • Review operational reports and records to ensure adherence to Company policies and procedures, monitor store profitability and manage payroll matrix
  • Improved delivery time and service by training drivers and dispatch team
  • Fleet management

Assistant Manager/Store Manager

Napa Auto Parts
St. Louis, MO
10.2008 - 02.2017
  • Supported day-to-day operations, such as payroll, scheduling shifts, and meeting department objectives, through building mutual trust, respect, and cooperation among team members
  • Achieved high levels of sales performance and results
  • Increased Monthly sales by 10% on average
  • Monitored and reviewed inventory levels and paperwork to ensure accuracy of store inventory
  • Completed yearly store inventory
  • Connected with Customers daily to understand needs, provide assistance and collect feedback to optimize operations
  • Minimized financial discrepancies by accurately controlling monthly operations budget
  • Monthly P&L review
  • Monthly meeting with sales team
  • Completed Store Manager training Program (LEAD)

Assistant Store Manager

AutoZone
St. Louis, MO
06.2005 - 10.2008
  • Forecasted store goals and objectives and enforced deadlines to encourage task progression.
  • Average sales increase of 8 % per month.
  • Adhered to customer services standards to foster satisfaction and retention
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets
  • Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget

Education

Associate's degree - Business Management

SANFORD BROWN COLLEGE
06.2023 - 06.2006

High school diploma - Computer Science

Gateway High School
09.2000 - 05.2004

Skills

Salesundefined

Certification

ASE Certification

Timeline

Associate's degree - Business Management

SANFORD BROWN COLLEGE
06.2023 - 06.2006

Store Manager

Al’s Automotive Supply
02.2017 - Current

Assistant Manager/Store Manager

Napa Auto Parts
10.2008 - 02.2017

Assistant Store Manager

AutoZone
06.2005 - 10.2008

High school diploma - Computer Science

Gateway High School
09.2000 - 05.2004

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