Hi, I’m
Fermin Acosta
Maintenance Manger
Yelm,WA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented three (3) plus years of experience and strengths in building and maintaining; relationships with team members, organizational readiness and high standards of operations in dynamic, fast-paced settings.
Overview
10
years of professional experience
Work History
US Army
Wheeled Vehicle Mechanic (91B)
03.2017 - 11.2023
Job overview
- Enhanced vehicle performance by conducting routine maintenance and repairs on various wheeled vehicles.
- Increased unit readiness by troubleshooting, diagnosing, and repairing mechanical issues promptly and efficiently.
- Ensured safe operation of vehicles through meticulous inspections and adherence to safety protocols.
- Maximized vehicle lifespan with regular preventive maintenance checks and services, reducing overall repair costs.
- Mentored junior mechanics in proper repair techniques and procedures, fostering a culture of continuous learning and improvement.
- Maintained accurate records of vehicle repairs and parts inventory, streamlining the ordering process for replacement components.
- Collaborated with other mechanics to complete complex repairs, improving teamwork and communication within the unit.
Circle K
Sales Associate
01.2016 - 10.2016
Job overview
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Home Depot
Sales Associate
01.2016 - 10.2016
Job overview
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Amazon
ICQA Associate
06.2015 - 10.2015
Job overview
- Maintained a high level of attention to detail, ensuring thoroughness and accuracy in all aspects of the ICQA role.
- Completed daily physical inventory counts.
Home Depot
Cashier
08.2013 - 06.2015
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Excelsior University Albany, NY
Associate of Applied Science from Electromechanical Technologies
Paloma Valley High SchoolMenifee, CA
High School Diploma
Skills
- Attention to Detail
- Shop Safety Practices
- Adaptability and Flexibility
- Electrical System Troubleshooting
- Leadership and Supervision
- Preventive Maintenance Checks
- Vehicle Lift Operation
- Welding and Fabrication
- Quality Control Measures
- Continuous Learning Attitude
- Maintenance Record Keeping
- Diagnostic Equipment Usage
- Time Management Abilities
- Teamwork and Collaboration
- Hand Tool Proficiency
- Parts Inventory Management
- Technical Manual Interpretation
- Schematic Diagram Interpretation
- Parts Ordering
- Policy Implementation
- Team Leadership
- Verbal and Written Communication
- Risk Management
- Organizational Skills
- Cross-functional Teamwork
- Staff Training and Development
- Computer Skills
- MS Office
- Scheduling and Coordinating
Timeline
Wheeled Vehicle Mechanic (91B)
US Army
03.2017 - 11.2023
Sales Associate
Circle K
01.2016 - 10.2016
Sales Associate
Home Depot
01.2016 - 10.2016
ICQA Associate
Amazon
06.2015 - 10.2015
Cashier
Home Depot
08.2013 - 06.2015
Excelsior University
Associate of Applied Science from Electromechanical Technologies
Paloma Valley High School
High School Diploma
Languages
Spanish
Native or Bilingual
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