Fermin Malacara
Larado,TX
Summary
Proven Customer Service Assistant at HEB Store, adept in understanding customer needs and problem resolution. Enhanced customer experience through effective teamwork and collaboration, fostering trust and loyalty. Skilled in maintaining a clean work environment, significantly contributing to customer safety and boosting company reputation. Demonstrates exceptional customer service and teamwork abilities.
Overview
1
1
year of professional experience
Work History
Customer Service Assistant
HEB Store
09.2023 - Current
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Education
High School Diploma -
Lyndon B Johnson
5626 Cielito Lindo Blvd05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Understanding Customer Needs
- Problem Resolution
Languages
Latin
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Assistant
HEB Store
09.2023 - Current
High School Diploma -
Lyndon B Johnson
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