Delivered products and services, enhancing customer experience across various platforms.
- Restored water-damaged properties using Dalworth mitigation procedures and drying equipment.
- Removed damaged materials during fire and water restoration projects.
- Set up air movers, dehumidifiers, and moisture meters for drying jobs.
- Inspected properties for moisture, mold, and structural damage.
- Documented restoration work for Dalworth project records and customer updates.
- Cleaned and sanitized affected areas using approved restoration chemicals.
Provided knowledgeable support, contributing to high levels of customer satisfaction.
- Coordinated vendor schedules for staffing assignments across multiple client locations.
- Managed communication between clients and vendors to ensure smooth operational flow.
- Assisted in onboarding new vendors, providing training on company policies and procedures.