Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fern Adams

Surprise,AZ

Summary

Experienced [Kitchen Manager] successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. [7] years of progressive leadership experience.

Entry-level Kitchen Manager motivated to contribute to business success with high-quality kitchen service.

Skilled Kitchen Manager knowledgeable about best practices, safe food handling, and inventory management.

Energetic Kitchen Manager enthusiastic about working with a high-performance team. Personable, responsible, and hardworking professional. Dedicated to customer satisfaction.

Grocery Store Clerk focused on maintaining a clean, safe and organized store that is appealing to customers. Categorizes and stocks merchandise with a high level of efficiency.

[Front Line Cashier] with background in cash handling, check out, stocking and bagging.

Restaurant Server with over [10] years in the food and beverage industry. Fine dining expert and cheese connoisseur with extensive wine knowledge.

Grocery Store Cashier with a marketing background and a passion for providing excellent customer service. Seeking a position with a high-volume grocery store with the opportunity for career advancement.

Adept Clerk versed in facilitating a profitable and vibrant workplace. Seeking a Grocery Cashier position utilizing food and drink knowledge to build a warm and inviting customer experience in a high energy, fast-paced environment.

[Cashier] with 15 years cash handling and customer service experience in a grocery retail environment.

Optimistic, creative and hardworking Grocery Store Cashier looking to join the team at an exciting, charming and unique store. Enjoy helping customers find what they need, discover new products and have a positive overall experience.

Attentive Grocery Store Associate with experience in both bakery and prepared foods. Commitment to the highest standards of food safety and providing excellent customer service.

Cashier bringing a strong work ethic, interpersonal skills and customer service expertise. Fluent in English.

Team-inspired Server and Cater-Waiter identified as integral component to successful group-oriented initiatives. Exercises a strong willingness to learn and take on new challenges while contributing to essential functions in all aspects of catering events assembly, presentation, and execution.

Customer Services highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.

Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking.

Respectful, outgoing and courteous Grocery Store Cashier looking to join a team committed to providing healthy and sustainable foods to the community.

Overview

17
17
years of professional experience

Work History

Kitchen Manager

Bennett Day School Early Childhood Campus
Chicago, IL
10.2013 - 08.2017
  • Oversaw food preparation and monitored safety protocols.
  • Purchased food and cultivated strong vendor relationships.
  • Coordinated and organized all restaurant inventory.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Assisted guests with finding items.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Served beverages, breads and butter and replenished items as necessary.
  • Maintain clean, neat and properly stocked check stand area.
  • Addressed guest concerns and resolved all issues to guests’ satisfaction.
  • Operated and sanitized all equipment in a safe and proper manner.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Negotiated product prices, availability, distribution and delivery deadlines.
  • Updated daily logs, computer tracking systems and other relevant documentation.
  • Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
  • Quickly set up and cleared tables and stocked all service stations.
  • Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
  • Maintained an atmosphere of enthusiastic customer service.
  • Removed discontinued, old and slow-moving items from shelves.
  • Kept facility compliant with health codes, sanitation requirements and license regulations.
  • Adhered to safe work practices.
  • Sorted, soaked and washed flatware.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Maintained high standards of cleanliness and sanitation.
  • Maintain proper temperature and humidity levels for meat products.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Maintained clean dining room, lobby and service areas at all times.
  • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
  • Carried out supervisory responsibilities in accordance with company policies and applicable laws.
  • Motivated and disciplined employees according to established requirements.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Delivered quality service by providing a warm and welcoming environment.
  • Assisted co-workers whenever possible.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Packaged and labeled products.
  • Set performance expectations and provided honest feedback.
  • Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
  • Prepared, cut, weighed and wrapped deli meats and cheeses.
  • [Number] years retail experience. 10 years
  • Ensured compliance with relevant regulatory employment rules and standards.
  • Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
  • Established and maintained a positive work environment.
  • Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
  • Monitored temperature of cases, shelves and storage areas and reported failures to the manager.
  • Provided friendly and attentive service.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
  • Managed customer flow and backed up lines to reduce checkout wait time.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
  • Offered product samples, answered questions and helped customers find items.
  • Kept store floor free of hand baskets and shopping carts.
  • Processed credit cards, checks, gift cards and coupons.
  • [Number] years leadership experience. 7years
  • Developed and maintained positive working relationships with others to reach business goals.

Clerical Assistant

State Attorney Child Support
Chicago, IL
03.2000 - 06.2007
  • Maintained a clean reception area, including lounge and associated areas.
  • Prepared meeting minutes and edited subcontractor proposals, project punchlist, transmittals and memorandums for organizational support.
  • Oversaw daily office operations for staff of [Number] employees. 16
  • Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
  • Greeted customers and visitors in-person and via telephone calls.
  • Liaised with vendors to order and maintain inventory of office supplies.
  • Answered telephone inquiries from clients, vendors and the public.
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Directed guests and routed deliveries and courier services.
  • Wrote professional memorandum, letters and marketing copy.
  • Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
  • Supported CFO through personal document management, calendar organization and collateral preparation for meetings.
  • Compiled company information and related material and distributed it to candidates.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Managed office supplies, vendors, organization and upkeep.
  • Coordinated board and committee meetings, including schedules and information preparation and distribution.
  • Received and routed business correspondence to correct department or staff member.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Reduced overhead by taking on more responsibility with creative and administrative projects.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Screened all visitors and directed them to the correct employee or office.
  • Prepared packages for shipment, pickup or courier delivery to customers.
  • Oversaw inventory and office supply purchases.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Corresponded with clients through email, telephone, or postal mail.
  • Opened and properly distributed incoming mail.

Education

High School Diploma -

Hyde Park Career Academy, Chicago Illinois 60637
6220 S. Stony Island Avenue
1979

Skills

  • Scheduling
  • Safe food handling
  • Cleanliness
  • Inventory management
  • Problem solving
  • Marketing and sales
  • Verbal and written communication
  • Motivational style
  • Menu development
  • Sales expertise
  • Team leadership
  • Money handling
  • Excellent judgment
  • Up-selling capability
  • Fine-dining expertise
  • Venue accommodations
  • Presentation skills
  • Customer service oriented
  • Adaptability
  • Top-tier, full-service dining background
  • High energy
  • Cash handling expert
  • Guest relations professional
  • Food and beverage pairings
  • Decision-making
  • Effective trainer
  • Ordering and invoicing
  • Quick learner
  • Shipping and receiving background
  • Concentration
  • Slicing meats and cheeses
  • Integrity
  • Bending, stooping and turning
  • Depth perception
  • Menu planning
  • Equipment maintenance
  • Microsoft Excel
  • Basic math skills
  • Working in coolers and freezers
  • Hand truck operation
  • Customer service
  • Trash compactor operation
  • Committed team player
  • Liquor and smoking laws familiarity
  • English
  • Attention to detail
  • Signature dish creation
  • POS inventory system operation
  • Quick problem solver
  • Written communication
  • Merchandising and displays
  • Vitamin and supplement expertise
  • Inventory control
  • Forklift operation
  • Service industry background
  • Vendor relations
  • Electric pallet jack operation
  • Thrives in fast-paced environment
  • Hand-eye coordination
  • Multitasking
  • Product stocking
  • Conversant in English
  • Conversant in English
  • Training personnel
  • Friendly demeanor
  • Organized and efficient server
  • Client Relations
  • Creating and running merchandising programs
  • Courteous, professional demeanor
  • Customer-focused
  • Strong work ethic
  • Critical thinking
  • Problem-solving
  • Outgoing and energetic
  • Employee training and development

Cashier

Inventory

Data Entry

Timeline

Kitchen Manager

Bennett Day School Early Childhood Campus
10.2013 - 08.2017

Clerical Assistant

State Attorney Child Support
03.2000 - 06.2007

High School Diploma -

Hyde Park Career Academy, Chicago Illinois 60637
Fern Adams
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