Fern Kenmore
Anderson,SC
Summary
Proven leader and skilled housekeeper, adept in crew supervision and chemical handling, significantly enhanced operational efficiency at Anderson District 5. Expert in maintaining pristine environments and managing supplies, I excel in team collaboration and implementing safety protocols. My strategic approach to waste reduction and customer service improvements at Burger King showcases my ability to drive profitability and maintain high standards.
Overview
20
20
years of professional experience
Work History
Custodian
Anderson District 5
05.2022 - 02.2025
- Checked in and stocked inventory throughout facility.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reported vandalism or other damage to property to supervisor.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Manager on Duty
Burger King
01.2005 - 01.2022
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Developed and implemented strategies to increase sales and profitability.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Education
No Degree -
Brookly Monks High School
Skills
- Crew supervision
- Damage reporting
- Team collaboration
- Supply management
- Chemical handling
- Waste and recycling management
- Floor polishing
- Inventory management
- Skilled housekeeper
- Cleaning and sanitizing
Timeline
Custodian
Anderson District 5
05.2022 - 02.2025
Manager on Duty
Burger King
01.2005 - 01.2022
No Degree -
Brookly Monks High School
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