Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fernanda Albino

Tullamore,Offaly

Summary

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales Assistant

Mabiliz
02.2009 - 06.2013
  • Increased sales by building strong customer relationships and providing excellent service.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Conducted weekly inventory audits to ensure accuracy in stock levels.

Front Desk Receptionist

IFMSA
12.2018 - 03.2020
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided good support to company employees by copying, faxing, and filing documents.
  • Managed confidential documents with discretion, ensuring proper storage and handling procedures were followed.
  • Created informative presentations using PowerPoint slideshows for use in meetings and training sessions.
  • Maintained daily report documents, memos and invoices.
  • Entered data into system and updated customer contacts with information to keep records current.

General Practitioner - GP

FSPSS
10.2022 - 10.2024
  • Conducted thorough physical exams to accurately assess patient''s overall health status and determine appropriate intervention measures.
  • Treated and monitored care of geriatric patients at local long-term care facility.
  • Improved patient satisfaction by providing empathetic care and clear communication of treatment plans.
  • Streamlined clinic operations, implementing efficient scheduling systems.
  • Collected, recorded and maintained patient medical history, reports and examination results.

Education

Certificate - English

Castleforbes College
Dublin
04-2025

Bachelor's Degree - Medicine And Surgery

Pontifical Catholic University of Campinas
Campinas
06-2022

Skills

  • Friendly and outgoing
  • Time management
  • Work prioritization
  • Problem-solving skills
  • Attention to detail
  • Initiative-taking
  • Microsoft office

Certification

· Bachelor’s Degree: Medicine and Surgery – Pontifical Catholic University of Campinas, Campinas – Brazil

Languages

English
Professional Working
Portuguese
Native or Bilingual

Timeline

General Practitioner - GP

FSPSS
10.2022 - 10.2024

Front Desk Receptionist

IFMSA
12.2018 - 03.2020

Sales Assistant

Mabiliz
02.2009 - 06.2013

Certificate - English

Castleforbes College

Bachelor's Degree - Medicine And Surgery

Pontifical Catholic University of Campinas

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Fernanda Albino