Fernanda Bello
Fort Myers
Summary
Resourceful Manager in Training known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and performance analysis. Excel in communication, problem-solving, and adaptability, ensuring successful management and team collaboration.
Overview
3
3
years of professional experience
Work History
Manager in Training
Windsor Fashions
Estero
03.2023 - Current
- Assisted in managing daily store operations and team activities.
- Trained new staff on customer service and sales techniques.
- Coordinated inventory management and restocking procedures.
- Developed visual merchandising displays to enhance product presentation.
- Monitored customer feedback to improve service quality and satisfaction.
- Supported loss prevention efforts through effective inventory controls.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
Sales Associate
Hollister
Estero
11.2024 - 01.2025
- Assisted customers with product selection and inquiries during busy sales periods.
- Maintained organized and visually appealing merchandise displays throughout the store.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
cashier
Burger King
Fort Myers
09.2023 - 02.2024
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed cash register operations, ensuring compliance with company policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Estero High School
Estero, FLSkills
- Inventory management
- Visual merchandising
- Customer service
- Cash handling
- Sales techniques
- Customer relationship management
- Effective communication
- Customer relationship management (CRM)
- Relationship building
- Task prioritization
- Communication skills
- Multitasking
Languages
Spanish
Professional
English
Professional
Timeline
Sales Associate
Hollister
11.2024 - 01.2025
cashier
Burger King
09.2023 - 02.2024
Manager in Training
Windsor Fashions
03.2023 - Current
High School Diploma -
Estero High School
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