Summary
Overview
Work History
Education
Skills
Certification
Languages
Skills
Timeline
Generic

Fernanda De La Rosa

Santa Fe

Summary

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

South Star Dental
01.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Resolved customer problems and complaints.

Emergency Room Patient Care Technician

HCA Clear Lake Regional Medical Center
06.2022 - 01.2024
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.

Education

High School Diploma -

Clear Creek High School
05.2022

Skills

  • Patient Care Activities
  • EKG Interpretation and Monitoring
  • Taking and Tracking Vital Signs
  • Basic Life Support Certified
  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Certification

  • NCPCT - Patient Care Technician
  • BLS - Basic Life Support

Languages

Spanish
Native or Bilingual

Skills

  • Emergency Room Care
  • Patients Check-In

Timeline

Receptionist

South Star Dental
01.2024 - Current

Emergency Room Patient Care Technician

HCA Clear Lake Regional Medical Center
06.2022 - 01.2024

High School Diploma -

Clear Creek High School