Fernanda Dennis
Tavares
Summary
Dynamic Certified School Counselor with a proven track record at Triangle Elementary School, excelling in crisis intervention and group counseling. Skilled in conflict resolution and fostering team collaboration, I effectively supported student success and addressed behavioral challenges, ensuring a safe and engaging learning environment for all.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified School Counselor
Triangle Elementary School
Mount Dora
08.2024 - 08.2025
- Counseled students regarding variety of social, educational and interpersonal issues.
- Collaborated with teachers, parents, and administrators to support student success and address behavioral and academic concerns.
- Provided crisis intervention to students dealing with difficult situations at school.
- Facilitated weekly meetings with faculty members to discuss student progress and identify areas of improvement.
- Monitored attendance records and identified patterns of absenteeism that may indicate underlying issues requiring attention.
- Conducted individual and group counseling sessions to help students cope with personal and psychological issues.
Teaching Assistant
Faith Lutheran School
Eustis
08.2022 - 06.2024
- Developed positive relationships with parents and guardians of students.
- Instructed students individually or in groups to reinforce learning concepts.
- Assisted teachers in creating lesson plans and providing instructional materials.
- Created and maintained a safe and engaging learning environment for all students.
- Helped students master assignments and reinforced learning concepts presented by teachers.
Customer Service Representative
Lowes Home Improvment
Leesburg
07.2014 - 08.2021
- Maintained a high level of professionalism when dealing with difficult customers.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Master of Education - School Counseling
Southeastern Oklahoma State University
Durant, OK05-2029
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12-2016
Lake Sumter State College
Leesburg, FLSkills
- Team collaboration
- Group counseling
- Individual counseling
- Conflict resolution
- Crisis intervention
- Problem-solving
Certification
- Temporary Teaching Certificate (Social Science (Grades 6-12)
Timeline
Certified School Counselor
Triangle Elementary School
08.2024 - 08.2025
Teaching Assistant
Faith Lutheran School
08.2022 - 06.2024
Customer Service Representative
Lowes Home Improvment
07.2014 - 08.2021
Master of Education - School Counseling
Southeastern Oklahoma State University
Bachelor of Science - Psychology
University of Central Florida
Lake Sumter State College
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