FERNANDA GALEANA
Chula Vista,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Technician
Caltrans District 11
San Diego, CA
01.2024 - Current
- Provided administrative support to management and other staff by preparing documents, maintaining records and filing systems.
- Organized office operations, including scheduling meetings and appointments, ordering supplies, sorting and distributing incoming mail, responding to inquiries and requests for information.
- Answered telephones, directed calls and took messages.
- Operated computers to enter data into databases or spreadsheets, generate reports and compose correspondence.
- Greeted visitors in person or on the telephone; answered questions related to departmental services.
- Processed payroll forms such as timesheets, leave requests and direct deposit authorizations.
- Maintained accurate inventory of office supplies; ordered new materials when necessary.
- Assisted with special projects as needed or requested by management or staff members.
- Prepared purchase orders for office equipment; tracked orders until received by vendor.
- Scheduled travel arrangements for staff members upon request; booked flights, rental cars and hotels according to company policies.
- Scanned documents into electronic format using specialized scanners; stored files on server computers.
- Coordinated conference room reservations both internally within the organization as well as externally with outside clients.
- Set up audio-visual equipment for meetings in accordance with user instructions; troubleshot any technical problems that arose during presentation sessions.
- Maintained confidential personnel records in compliance with applicable laws and regulations.
- Maintained digital and paper filing systems with organized files and naming convention adherence.
- Responded to employee and public inquiries by telephone and in person.
- Checked forms for completeness and accuracy to address issues immediately with individuals.
- Entered procurement, financial and personnel data using computer systems and programs.
Secretary's Assistant
HIGHTIDE MOBILE DETAIL
San Diego, USA
03.2023 - 08.2024
- Utilized computer software to type and prepare drafts or finished documents
- Leveraged computer to develop and manage databases and files
- Assisted with routine projects by typing, calculating and coordinating documents or spreadsheets
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Prepared and distributed customer invoices and statements.
- Responsible for managing and organizing physical and electronic documents.
- Evaluated customer feedback and provided recommendations for improvement.
Internship Student
BARRIO LOGAN COLLEGE INSTITUTE
San Diego, USA
08.2022 - 05.2023
- Consulted with families and staff to discuss strategies necessary for improved student social and academic performance
- Established trusting relationship with students and parents to nurture confidence in school counseling process
- Maintained student records and developed individual education and behavior plans to promote student success
- Assessed students and proposed behavior management plans to alleviate academic and social problems
- Incorporated feedback and coaching from administrative staff to standardize academic and social protocols
- Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations
- Maintained accurate and complete student records required by laws, district policies and administrative regulations
- Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems
Student Assistant
SDSU DEPARTMENT OF ANTHROPOLOGY
San Diego, USA
09.2019 - 05.2023
- Handled administrative duties as assigned
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint
- Assisted administrative personnel and professors in providing photocopies and filings
- Answered incoming phone calls to address questions or transfer to appropriate staff members
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels
- Dispersed incoming mail to correct recipients throughout office
- Delivered messages and ran errands
Food Service Worker
PANERA BREAD
Chula Vista, USA
06.2019 - 11.2022
- Apply problem solving skills to resolve customer inquiries and disputes
- Performed complex tasks in a fast-paced environment
- Communicated respectfully with people of diverse backgrounds
- Established professional relationships with guests and team members
- Operated cash register to process cash, check and credit card transactions
- Followed staff performance and service standards to deliver consistent and positive customer experiences
- Acquired new skills to support team and further accommodate customer needs
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory
Education
BACHELOR OF ARTS - SOCIAL WORK
San Diego State University
San Diego, CA01.2023
Skills
- Spreadsheet Development
- Multi-Line Telephone Systems
- Meticulous Attention to Detail
- Multitasking and Time Management
- Computers and Technology
- Confidentiality and Data Protection
- Task Prioritization
- Microsoft Office
- Verbal and Written Communication
- Customer Service
- Fast Learner
- Writing and Editing
- Scheduling appointments
- Data entry proficiency
- File Organization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Typing Certificate 11/29/2023
Timeline
Office Technician
Caltrans District 11
01.2024 - Current
Secretary's Assistant
HIGHTIDE MOBILE DETAIL
03.2023 - 08.2024
Internship Student
BARRIO LOGAN COLLEGE INSTITUTE
08.2022 - 05.2023
Student Assistant
SDSU DEPARTMENT OF ANTHROPOLOGY
09.2019 - 05.2023
Food Service Worker
PANERA BREAD
06.2019 - 11.2022
- Typing Certificate 11/29/2023
BACHELOR OF ARTS - SOCIAL WORK
San Diego State University
Similar Profiles
ANTRINEA EDDINGTONANTRINEA EDDINGTON
Paramedic/Attendant at Emergency Services District 11 (ESD 11)Paramedic/Attendant at Emergency Services District 11 (ESD 11)
Jaime BaldenegroJaime Baldenegro
CDL Truck Driver at Caltrans District 4CDL Truck Driver at Caltrans District 4
Jaime BaldenegroJaime Baldenegro
CDL Truck Driver at Caltrans District 4CDL Truck Driver at Caltrans District 4