Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fernanda Herrera

Orlando,FL

Summary

Forward-thinking manager with proven history of leadership, planning and problem solving. Adept collaboration with Regional managers to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Overview

11
11
years of professional experience

Work History

Assistant Community Manager

The Commons Apartments
Orlando, FL
03.2024 - Current
  • Provided administrative support to the Community Manager as needed.
  • Processed applications from prospective tenants or homeowners in a timely manner.
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Drafted and composed correspondence to applicants and residents, including notifications determining residential eligibility.
  • Used communication, negotiation and problem-solving skills to settle neighborhood disputes.

Assistant Manager

Cedar Trace Apartments
Greensboro, Nc
05.2018 - Current
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Assisted with rent collection, including processing payments and issuing late notices
  • Assisted with financial management, including budgeting and expense tracking
  • Performing evictions, utility cut-offs and landlord liens as required on delinquent rents

Leasing Professional

Signature Property Group
Greensboro, NC
03.2017 - 05.2018
  • Organized and conducted weekly apartment tours for prospective tenants.
  • Advertised vacant rental units through various media outlets such as newspapers, websites, classified ads.
  • Ensured compliance with fair housing laws throughout the entire leasing process.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.

Events Manager

The Piedmont Club Winston-Salem
Winston-Salem, NC
03.2015 - 03.2017
  • Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics.
  • Sourced venues that met the needs of individual events while staying within budget constraints.
  • Negotiated contracts with vendors to secure best pricing and services.
  • Managed event staff onsite during each event to ensure smooth operations.
  • Created post-event reports summarizing key metrics such as attendance numbers and ROI.

Event Coordinator

QW Proximity Hotel
Greensboro, NC
01.2013 - 03.2015
  • Monitored budgeting process for each event to ensure cost efficiency.
  • Conducted post-event evaluations to measure success of each program against objectives set forth by clients.
  • Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
  • Developed diagrams and floor plans with event setup requirements.
  • Hired, trained and supervised volunteers and support staff required for events.

Education

Event Planning -

New York Institution of Arts And Design
01-2015

Skills

  • Financial Management
  • Work Planning and Prioritization
  • Project Support
  • Operations Management
  • Professional Networking

Languages

Spanish
Native/ Bilingual

Timeline

Assistant Community Manager

The Commons Apartments
03.2024 - Current

Assistant Manager

Cedar Trace Apartments
05.2018 - Current

Leasing Professional

Signature Property Group
03.2017 - 05.2018

Events Manager

The Piedmont Club Winston-Salem
03.2015 - 03.2017

Event Coordinator

QW Proximity Hotel
01.2013 - 03.2015

Event Planning -

New York Institution of Arts And Design

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Fernanda Herrera