Fernanda Montenegro Bazani
Wylie,TX
Summary
Energetic, self-motivated, and results-driven administrative professional with over 17 years of human resources experience. Proven ability to work as a strategic business partner to exceed goals of all key stakeholders. Most recent accomplishments include building and cultivating a successful remote team, as well coaching recent graduates in career development.
Overview
22
22
years of professional experience
Work History
PATIENT ACCESS MANAGER
VAIL HEALTH (Colorado Mountain Medical)
12.2017 - Current
- Manage a remote team of 25 administrative employees, including health information management, specialty schedulers, precertification, and referral teams.
- Spearheaded workflow improvements and additional support for the patient experience team, senior leadership, primary and specialty doctors and administrative staff.
HUMAN RESOURCES CONSULTANT
CORDILLERA METROPOLITAN DISTRICT / CURAHR
10.2018 - 09.2021
- Management of the District's overall Human Resources services, policies, and programs. Responsibilities included budgeting, departmental planning, performance management, training, payroll, compliance, employee relations, compensation and benefits administration and employee safety and counseling.
- Approximately 70 year-round employees and 45 part-time/seasonal employees.
DIRECTOR OF HUMAN RESOURCES
PARK HYATT BEAVER CREEK RESORT AND SPA
04.2014 - 12.2017
- Provided strategic leadership in all facets of human resources management with emphasis on organizational design, change management and talent management. Approximately 215 employees during the high season.
- Collaborated with regional business partner on all aspects of talent management including but not limited to succession planning, talent sourcing, retention, turnover analysis, mentoring and professional development.
- Responsible for budget preparation and financial management, including employee benefits, employee restaurant and PTEB.
ASSISTANT DIRECTOR OF HUMAN RESOURCES
GRAND HYATT SAO PAULO
03.2010 - 04.2014
- Aligned annual HR initiatives and goals with Hyatt's overall purpose, including oversight of 11 HR direct reports, apart from 12 trainees and 8 Corporate Management Trainees
- Responsible for auditing payroll and employee benefits administration for approximately 700 employees.
TRAINING MANAGER
PARK HYATT WASHINGTON DC
11.2008 - 03.2010
- Responsible for all training initiatives, based on a thorough analysis of customer satisfaction reports and mystery guest visits. Planned, developed, and executed staff development programs.
- Park Hyatt Washington DC achieved its highest customer service scores in 2009, which was an 8% increase compared to previous years.
HUMAN RESOURCES GENERALIST
GRAND HYATT SAO PAULO
01.2007 - 11.2008
- Assisted in administering human resources policies and procedures by collecting and maintaining HR data related to compensation, benefits, training, recruitment in order to make recommendations for improvement.
RECRUITING MANAGER
GRAND HYATT ATLANTA
12.2005 - 01.2007
- Responsible for recruiting, interviewing, and hiring new employees, while ensuring compliance with Hyatt's Affirmative Action plan and providing consistent communication to candidates
- Reduced hotel's turnover rate from 32% to 17% for the year 2006.
TRAINING AND BENEFITS MANAGER
HYATT REGENCY SCOTTSDALE RESORT AND SPA AT GAINEY RANCH
08.2002 - 12.2005
- Corporate Trainee 2002 to 2004
- Administered human resources benefits by helping and enrolling associates in benefit plans, 401k, insurances, etc.
- Focused on fostering a safe workplace and employee satisfaction by effective development and implementation of policies, multi-tiered training initiatives and performance management programs.
Education
BACHELOR OF ARTS IN HOTEL AND RESTAURANT ADMINISTRATION -
Washington State University - Swiss Campus
HOTEL MANAGEMENT -
University Center Cesar Ritz - Brig, Switzerland
Skills
- Effective problem solving
- Team Management
- Critical Thinking
- Employee Recruitment and Hiring
- Staff Management and HIPAA Compliance
Industrycommunityinvolvement
- HR Consultant for small, local business with CURAHR (2018/2019)
- Habitat for Humanity Vail Valley and Roundup River Ranch partner and volunteer
- 2016 Hyatt Leadership Award - Outstanding HR Professional
- Winner 2014 Donald Pritzker Award - Hotel Team of the Year
- 2012 Manager of the year - GHSP
- 2010 Nominee for VIHP (Very Important Hospitality Professional) award - HR Leader Category / Brazil
Languages
Portuguese
Spanish
Timeline
HUMAN RESOURCES CONSULTANT
CORDILLERA METROPOLITAN DISTRICT / CURAHR
10.2018 - 09.2021
PATIENT ACCESS MANAGER
VAIL HEALTH (Colorado Mountain Medical)
12.2017 - Current
DIRECTOR OF HUMAN RESOURCES
PARK HYATT BEAVER CREEK RESORT AND SPA
04.2014 - 12.2017
ASSISTANT DIRECTOR OF HUMAN RESOURCES
GRAND HYATT SAO PAULO
03.2010 - 04.2014
TRAINING MANAGER
PARK HYATT WASHINGTON DC
11.2008 - 03.2010
HUMAN RESOURCES GENERALIST
GRAND HYATT SAO PAULO
01.2007 - 11.2008
RECRUITING MANAGER
GRAND HYATT ATLANTA
12.2005 - 01.2007
TRAINING AND BENEFITS MANAGER
HYATT REGENCY SCOTTSDALE RESORT AND SPA AT GAINEY RANCH
08.2002 - 12.2005
BACHELOR OF ARTS IN HOTEL AND RESTAURANT ADMINISTRATION -
Washington State University - Swiss Campus
HOTEL MANAGEMENT -
University Center Cesar Ritz - Brig, Switzerland
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