Fernanda Moura
Larkspur,CA
Summary
Organized Office team member with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Auto Repair Receptionist
Multi-Tech Auto Repair
06.2024 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Prepared estimates and invoices using AutoLeap software. Also ordered parts from Dealer and Local Auto Parts Shop.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning documents.
- Maintained detailed records of completed repairs, ensuring accurate billing and documentation for future reference.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Expanded clientele through effective marketing strategies and strong customer relationships.
Spa Manager
Majestic Thai Spa
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Optimized website content for search engine performance, boosting organic traffic and online presence.
- Managed financial transactions accurately, upholding company standards of fiscal responsibility.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Managed accounts payable and receivable activities.
- Managed expenses and controlled costs through proper budget development and monitoring.
Senior Logistics Officer
Golden Fashion Logistics
06.2019 - 10.2023
- Led all aspects of business operations, including strategic planning, business development, and financial management
- Built and maintained strong relationships with clients and vendors to ensure high levels of customer satisfaction and retention
- Developed and implemented innovative strategies to optimize transportation routes, reduce costs, and improve efficiency
- Providing a tailored service to designers, stylists, and Pr's.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency, by designing a website for the exclusive tailored use Golden Fashion Logistics.
Education
Bookkeeping Level 1 -
St Patricks College
London, United Kingdom 08.2022
HNC Law -
St Patricks College
London, United Kingdom 08.2016
Skills
- Verbal and written communication
- Customer and client relations
- Office Administration
- File Management
- Administrative Support
- Clerical Support
- Bookkeeping
- Quickbooks
- Invoice Processing
- Data inputting
References
References available upon request
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Auto Repair Receptionist
Multi-Tech Auto Repair
06.2024 - Current
Spa Manager
Majestic Thai Spa
01.2024 - Current
Senior Logistics Officer
Golden Fashion Logistics
06.2019 - 10.2023
Bookkeeping Level 1 -
St Patricks College
HNC Law -
St Patricks College
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