Fernanda Peralta
Doral,Florida
Summary
Dynamic sales leader with proven success at New Life Plastic Surgery, enhancing operational efficiency and boosting sales performance through strategic development and team management. Skilled in CRM and client needs assessments, I excel in delivering results under pressure while fostering a collaborative environment that drives growth and success.
Overview
2
2
years of professional experience
Work History
Assistant Sales Director
New Life Plastic Surgery/ 305 Plastic Surgery
Miami, FL
09.2023 - Current
- Continuously sought out opportunities for personal and professional development, attending industry conferences and seminars in order to stay current with best practices and emerging trends.
- Contributed to long-term business growth by identifying areas for improvement in operational efficiency across various departments within the organization.
- Oversaw sales teams to ensure proper lead management and follow-up.
- Expanded market reach by identifying potential new clients and establishing successful business relationships.
- Delivered exceptional results under tight deadlines by effectively prioritizing tasks based on urgency/importance matrix methodology.
- Boosted sales performance by developing and implementing effective sales strategies and tactics.
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Trained team members on performance metrics and consumer behavior identification.
- Enhanced team performance with consistent coaching, feedback, and development opportunities.
- Verified documentation of more than 300 contracts weekly for sales approval.
- Developed and validated payroll systems processing salary, bonuses, and commissions for a workforce exceeding 30 individuals across dual locations.
- Hired, trained and built high-performing team of sales representatives.
Immigration Legal Assistant
Law Office Of Morella Aguado
Miami, FL
06.2023 - 09.2023
- Compiled client application packets and included relevant documentation to present strongest case for successful outcome.
- Streamlined immigration case processing by efficiently organizing and maintaining client files.
- Contributed to the development of internal resources, such as templates and checklists, streamlining workflow processes.
- Conducted client intake interviews to determine client service need and eligibility.
- Conducted consultations and compiled details from detained immigrants.
Education
Master Of Criminal Justice - Criminology
Miami Dade Collage
Miami, FLSouth Miami Senior High School
Miami, FL05.2023
Skills
- Sales strategy development
- CRM proficiency
- Sales team supervision
- Goals and performance
- Team management
- Documentation skills
- Client needs assessments
- Operations
- Data reporting
- Personnel training
- Customer service
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Appointment scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Sales Director
New Life Plastic Surgery/ 305 Plastic Surgery
09.2023 - Current
Immigration Legal Assistant
Law Office Of Morella Aguado
06.2023 - 09.2023
Master Of Criminal Justice - Criminology
Miami Dade Collage
South Miami Senior High School