Fernanda Perez
Richmond,CA
Summary
Detailed-oriented veterinary assistant with experience in patient care, lab testing, injections (IM,SQ,IV), catheter placement, and ultrasound support. Strong in patient intake, discharge and client communication.
Overview
10
10
years of professional experience
Work History
Veterinary Assistant
SAGE Veterinary Centers
San Francisco, CA
09.2025 - Current
- Triaged incoming patients to determine treatment needs and urgency of care.
- Monitored vital signs and administered medications via intramuscular (IM), subcutaneous (SQ), and intravenous (IV) routes under veterinary supervision to support patient care.
- Placed and managed (IV) catheter.
- Collected blood samples and performed in-house laboratory testing, as well as prepared and sent specimens to external laboratories.
- Assisted in ultrasound procedures by checking in patient, preparing them for imaging, and handling discharge instructions for owners.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Provided customer support to clients, answering questions and addressing concerns.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
ER Kennel Assistant
SAGE Veterinary Centers
San Francisco, CA
01.2025 - 09.2025
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Reset exam rooms between appointments and disinfected equipment.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, ultrasounds.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas, and kennels.
- Restrained animals for examination and treatment.
Sterile Processing Technician
San Francisco animal medical center
San Francisco, CA
09.2022 - 08.2024
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
- Developed procedures for cleaning and disinfecting reusable medical devices.
- Transported sterile goods from the clean room into the operating room per procedure requirements.
- Participated in continuous improvement initiatives aimed at improving efficiency within the department.
- Coordinated with other departments such as nursing units to ensure necessary supplies are available when needed.
- Trained new hires on proper handling techniques of instruments and equipment used in sterile processing areas.
- Supervised Sterile Processing Technicians by providing guidance, feedback, coaching, and evaluation of performance.
- Developed Standard Operating Procedures for each phase within the sterile processing area including but not limited to decontamination, assembly, packaging, sterilization monitoring, storage and distribution processes.
- Set proper temperature, pressure and parameters for steam machines to prepare for instrument cleaning.
- Monitored expired sterilization dates and rotated stock to minimize processing.
- Assist in surgery procedures by handing off instruments to surgeons.
Amazon Whole Foods Shopper
Amazon
San Francisco , CA
11.2019 - 03.2022
- Utilized problem solving skills to resolve customer complaints professionally.
- Followed company guidelines regarding proper sanitation practices in handling food products
- Selected items based on customers preferences, coordinated directly with customers to manage necessary changes.
- Worked professionally with personnel in different stores to consistently meet customers needs.
- Handpicked higher quality products for amazon prime clients,meeting and exceeding company service targets and customer satisfaction
- Selected,bagged and staged customers orders in an efficient timely manner.
Retails Sales Associate
Bed Bath & Beyond
San Francisco, CA
10.2018 - 10.2019
- Demonstrated knowledge of store products and services.
- Assisted customers with finding the right product for their needs.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Handled customer complaints in a professional manner.
- Promoted special offers and discounts to encourage additional purchases.
- Offered suggestions for additional items that may be of interest to customers.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Processed returned merchandise according to company policies.
- Provided product information and answered customer questions.
- Tracked inventory levels throughout the day and restocked items as needed.
- Organized displays to attract customers and promote sales.
Customer Service Representative
Dominos Pizza Inc.
San Francisco, CA
07.2016 - 06.2018
- Ensured compliance with all health department regulations regarding sanitation standards.
- Prepared a variety of food items according to customer orders or restaurant recipes.
- Stocked and restocked supplies as needed throughout shift.
- Monitored product freshness and rotation of stock on shelves according to company guidelines.
- Operated cash registers to process customer orders.
- Took orders from customers over the phone or in person.
- Greeted customers in a friendly and professional manner.
Education
High School Diploma -
Balboa High School
San Francisco, CA06.2018
Some College (No Degree) - Register Veterinary Technician
Santa Rosa Junior College
Santa Rosa, CASkills
- Bilingual
- Sterilization procedures
- Client communication
- Customer Service
- Phlebotomy techniques
- Catheter placement
- Aseptic techniques
- Treatment administration
- Animal restraint
- Laboratory procedures
- Multitasking
Education and Training
true,other,other
Languages
Spanish
Native or Bilingual
Timeline
Veterinary Assistant
SAGE Veterinary Centers
09.2025 - Current
ER Kennel Assistant
SAGE Veterinary Centers
01.2025 - 09.2025
Sterile Processing Technician
San Francisco animal medical center
09.2022 - 08.2024
Amazon Whole Foods Shopper
Amazon
11.2019 - 03.2022
Retails Sales Associate
Bed Bath & Beyond
10.2018 - 10.2019
Customer Service Representative
Dominos Pizza Inc.
07.2016 - 06.2018
High School Diploma -
Balboa High School
Some College (No Degree) - Register Veterinary Technician
Santa Rosa Junior College