Fernanda Quintero
Summary
Dynamic and dependable, with a proven track record at Walt Disney World Company, enhancing guest experiences through exceptional customer service and rigorous safety protocols. Demonstrated ability to collaborate effectively, showcasing strong communication and problem-solving skills. Excelled in maintaining high cleanliness standards, contributing to the overall success and operational efficiency of the park. Skilled in administrative tasks and maintaining meticulous attention to detail, ensuring seamless office operations at Vistacon II LLC.
Overview
5
5
years of professional experience
Work History
Custodial for Disney College Program
Walt Disney World Company
10.2024 - 01.2025
- Provided exceptional customer service by addressing guest inquiries promptly, professionally, and courteously.
- Kept building spaces premises, clean inside and outside.
- Handle spills, accidents and other cleaning emergencies to maintain cleaning list standards throughout the park.
Slide Operator for Disney College Program
Walt Disney World Company
05.2024 - 10.2024
- Conducted regular maintenance checks on slides, identifying potential problems before they impacted guest experience.
- Maximized ride capacity by consistently monitoring dispatch intervals and ensuring efficient loading procedures.
- Supported other departments during peak times, fostering teamwork across various park attractions.
- Improved overall ride safety by strictly adhering to established operational guidelines and protocols.
Administrative Assistant
Vistacon II LLC
03.2020 - 05.2024
- Facilitated smooth operation by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Completed clerical tasks, such as filing, copying, and distributing mail.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TX07-2024
High School Diploma -
Options High School
El Paso, TX01-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Strong work ethic
- Good communication
- Responsible and dependable
- Attention to detail
Accomplishments
Successfully completed an 8 month long internship with the Walt Disney World Company with their Disney College Program.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Custodial for Disney College Program
Walt Disney World Company
10.2024 - 01.2025
Slide Operator for Disney College Program
Walt Disney World Company
05.2024 - 10.2024
Administrative Assistant
Vistacon II LLC
03.2020 - 05.2024
Associate of Arts - Criminal Justice
El Paso Community College
High School Diploma -
Options High School
Similar Profiles
Joshua KhoobaJoshua Khooba
VIP Tours - Backend Operations at Walt Disney World CompanyVIP Tours - Backend Operations at Walt Disney World Company
Jessica TaylorJessica Taylor
Disney Entertainment Trainer at Walt Disney World CompanyDisney Entertainment Trainer at Walt Disney World Company
Jordan MourningJordan Mourning
Attractions Cast Member at Walt Disney World CompanyAttractions Cast Member at Walt Disney World Company
Anthony SorensenAnthony Sorensen
Security Officer at Walt Disney World CompanySecurity Officer at Walt Disney World Company
Glorie-Eve EsquivelGlorie-Eve Esquivel
Disney College Program at Walt Disney WorldDisney College Program at Walt Disney World