Fernanda Studebaker
Moraga,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
36
36
years of professional experience
Work History
Substitute Teacher, K-9
School District
08.2019 - 05.2025
- Enforced classroom routines.
- Implemented lesson plans assigned by classroom teacher.
- Engaged students in discussions to promote interest and drive learning curiosity
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Monitored appropriate use and care of equipment, materials and facilities.
- Facilitated activities and discussions to improve retention of course concepts.
- Led group sessions to reinforce concepts and applications of course content.
- Assisted fellow teachers with assignment development, special projects and tests.
Teller
JP Morgan Chase
10.2021 - 07.2023
- Maintained confidentiality of bank records and client information.
- Adhered to financial services security and audit procedures.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Delivered exceptional service to customers in person.
- Built and maintained client relationships through quality, personalized interactions.
- Responded and assisted customers with account inquiries and updates.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Entered transactions into computer and issued customer receipts.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
- Welcomed customers and offered pleasant conversation during entire transaction.
- Handled daily team scheduling and properly staffed shifts.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Sales Associate Representative
Anthropologie
05.2018 - 02.2019
- Used excellent verbal skills to engage customers in conversation and effectively comply their needs.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Greeted and assisted customers to foster positive experiences.
- Listened to customer needs to identify and recommend best products and services.
- Drove sales up and improved services by using strategic and organized approach.
Sales Associate
Davidson and Licht
07.2016 - 08.2017
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers.
- Adhered to company initiatives and achieved established goals.
Marketing Intern
CCF Brasil
02.1996 - 01.1998
- Collaborated with cross-functional teams to achieve project objectives.
- Conducted research on competitor marketing and digital content.
- Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
- Assisted personnel with day-to-day marketing tasks and coordinating activities.
- Executed marketing communications to increase brand awareness and visibility and influence customer buying decisions.
Human Resources Assistant
Fisher & Justus Comunicacao Total
02.1995 - 02.1996
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Conducted employment verification and background investigation to facilitate hiring process.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Organized and attended hiring events and participated in job fairs to network with potential candidates.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Assisted with planning, organizing and coordinating company events.
- Partnered with HR on creative strategies for talent acquisition processes and procedures while researching market trends.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Handled sensitive and confidential employee information with complete discretion.
- Processed onboarding paperwork for new hires and retirees.
Sales Manager's Assistant
Pastificio Santa Amalia
02.1989 - 11.1994
- Handled incoming calls and directed callers to appropriate department or employee.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Drove customer feedback to deliver information to management for corrective action.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
Bachelor of Arts - Business Management
Saint Mary's College of California
Moraga, CA08-2007
Skills
- Proficient in Microsoft Office
- Facility maintenance
- Troubleshooting skills
- Effective conflict resolution
- Collaborative team development
- Fluent speaker of Portuguese
- Cultivating strong partnerships
- Team leadership
- Interpersonal communication
- Skilled in prioritizing concurrent responsibilities
- Analytical reasoning
- Clear verbal communication
- Strong organizational skills
- Optimistic team player
Timeline
Teller
JP Morgan Chase
10.2021 - 07.2023
Substitute Teacher, K-9
School District
08.2019 - 05.2025
Sales Associate Representative
Anthropologie
05.2018 - 02.2019
Sales Associate
Davidson and Licht
07.2016 - 08.2017
Marketing Intern
CCF Brasil
02.1996 - 01.1998
Human Resources Assistant
Fisher & Justus Comunicacao Total
02.1995 - 02.1996
Sales Manager's Assistant
Pastificio Santa Amalia
02.1989 - 11.1994
Bachelor of Arts - Business Management
Saint Mary's College of California