Fernanda Tejada
Orem,UT
Summary
Highly skilled Marketing Professional with a comprehensive understanding of strategies and capabilities essential for success in the dynamic field of marketing and advertising. Demonstrates expertise in strategic planning, creative campaign development, and effective communication. Proficient in prioritizing tasks and delivering exceptional customer-focused solutions. Eager to apply training and experience to tackle new and exciting challenges in the marketing industry.
Overview
2
2
years of professional experience
Work History
Sales Assistant and Office Administrator
Freezingpoint
06.2023 - 11.2023
- Managed 40 daily sales inquiries through phone and email, guaranteeing timely and professional responses.
- Maintained composure and professionalism in high-stress, dynamic environments to enhance service delivery to both customers and staff.
- Oversaw sales and administrative inboxes, utilized spreadsheets and systems for operational efficiency, played a key role in contract review, and engaged in proactive customer communication.
Digitization Center
Brigham Young University-Idaho
09.2022 - 04.2023
- Employed a flexible and creative approach to resolve 500 corrupted images effectively.
- Utilized Adobe Photoshop and Adobe Lightroom to make precise adjustments to 500 photos daily.
- Managed an image inventory using MS Office Excel for efficient tracking purposes.
Social Media Content Creator
BYU Pathway Worldwide
01.2022 - 09.2022
- Created daily content for social media channels, occasionally incorporating Spanish language elements.
- Monitored and reported on social media engagement metrics to facilitate data-driven decision-making.
- Cultivated a sense of community by actively moderating more than 100 comments and engaging with students within dedicated Facebook groups.
Social Media Content Creator
Brigham Young University-Idaho
09.2021 - 12.2021
- Collaborated with BYU-I marketing team to develop and refine messaging concepts.
- Implemented digital marketing strategies and promotions, leading to a significant 50% increase in online traffic.
- Produced engaging content to attract a larger audience and encourage higher levels of interaction; monitored and reported analytics on Facebook and Instagram for continual assessment and enhancement of engagement metrics.
Education
Bachelor of Science - Communications
Brigham Young University - Idaho
Rexburg, ID04.2023
Skills
- Adaptability
- Adobe Creative Suite
- Crisis Management
- Social Media Platforms
- Guest Experiences
- Costumer Retention
- Costumer Solution
- Multitasking
- Empathy
- Time Management
- Clear Communication
- Creative Thinking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Assistant and Office Administrator
Freezingpoint
06.2023 - 11.2023
Digitization Center
Brigham Young University-Idaho
09.2022 - 04.2023
Social Media Content Creator
BYU Pathway Worldwide
01.2022 - 09.2022
Social Media Content Creator
Brigham Young University-Idaho
09.2021 - 12.2021
Bachelor of Science - Communications
Brigham Young University - Idaho
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