Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Maria Fernanda Garcia

Norristown
Maria Fernanda Garcia

Summary

  • An individual who is self-motivated, bilingual, always active, and on the go hoping to accomplish all that can be in order to reach potential. Had success in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customers standards. Experienced in leading and supervising operational and sales teams. Interpersonal skills, time management and problem-solving skills. Not to mention very warm and welcoming, who is dedicated to help others meanwhile learn from others as well. Hardworking and passionate job seeker with strong organizational skills eager to experience new challenges and opportunities while building strong connections.

Overview

5
years of professional experience

Work History

Hooters
King Of Prussia, PA

Server
06.2024 - Current

Job overview

  • Filled condiments and napkin containers during slack periods.
  • Stocked service areas with supplies during slow periods.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Trained new employees on restaurant procedures and plating techniques.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Just Done Right LLC
King Of Prussia, PA

CEO's Secretary
01.2020 - 07.2024

Job overview

  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organized and coordinated conferences and monthly meetings.
  • Answered high volume of phone calls and email inquiries.
  • Excellent communication skills, both verbal and written.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Improved marketing to attract new customers and promote business.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Managed invoicing and payment processing operations.

Markley Motors
Norristown

Secretary
04.2021 - 11.2022

Job overview

  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Created and updated records and files to maintain document compliance.
  • Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
  • Assisted customers with product selection based on individual needs and preferences.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Updated contact lists on a regular basis; created new contacts as needed.

Fed Ex Ground
Bridgeport

Package Handler
08.2022 - 10.2022

Job overview

  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Maintained clean, orderly work environment free of hazards.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Education

Upper Merion High School
King Of Prussia, PA

GED
06.2021

Montgomery County Community College
Blue Bell, PA

Master Of Criminal Justice from Criminal Justice

Skills

  • Strong Organization
  • Decision-making support
  • Office Administration
  • Document Preparation
  • Customer Service-Oriented
  • Strong Problem Solver
  • Resourceful
  • Critical Thinking
  • Reliable and Responsible
  • Analytical Thinking
  • Goal Minded

Bilingual

  • Willingness to learn

Languages

Fluent english

Fluent spanish

Availability
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monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server

Hooters
06.2024 - Current

Package Handler

Fed Ex Ground
08.2022 - 10.2022

Secretary

Markley Motors
04.2021 - 11.2022

CEO's Secretary

Just Done Right LLC
01.2020 - 07.2024

Upper Merion High School

GED

Montgomery County Community College

Master Of Criminal Justice from Criminal Justice

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Maria Fernanda Garcia