Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fernande King

Stockbridge,GA

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Five Below
atlanta, ga
10.2024 - Current
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Prepared reports detailing sales figures, stock levels, and inventory adjustments.
  • Ensured all products were labeled correctly with appropriate pricing information.
  • Monitored inventory levels, analyzed sales trends, and forecasted future needs.

Merchandise Coordinator

Old Navy
Atlanta, ga
05.2022 - 09.2025
  • Processed returns, refunds, and exchanges with efficiency and professionalism.
  • Monitored stock levels to maintain availability of featured products and communicated needs promptly.
  • Supervised team of 15+ merchandise department staff, delegating tasks and providing guidance.
  • Conducted daily cycle counts to ensure accurate inventory levels through adjustments.
  • Analyzed customer feedback data to identify improvement opportunities in merchandising practices.
  • Reported departmental product shrinkage to executives for strategic decision-making.
  • Processed weekly purchase orders, ensuring accuracy in product information and quantity ordered.

Supervisor

Ross Dress for Less
West Palm Beach, Florida
10.2015 - 04.2019
  • Delivered exceptional customer service by addressing customer inquiries and needs effectively.
  • Monitored cash register transactions for accuracy and adherence to company policies.
  • Reviewed and approved payroll submissions based on accurate employee timecards.
  • Conducted regular performance evaluations of front-end personnel to enhance productivity.
  • Resolved customer complaints promptly and professionally, ensuring satisfaction.
  • Supervised maintenance of checkout equipment to ensure optimal performance.
  • Maintained accurate records of inventory, sales, and employee performance.
  • Analyzed sales data to identify trends in customer behavior and inform strategies.

Assistant Manager of Operations

Forever 21
West Palm Beach, Florida
06.2014 - 09.2015
  • Cultivated lasting client relationships through effective issue resolution and communication skills.
  • Identified and developed new markets for products and services to drive growth.
  • Inspected outgoing packages for damage prior to sealing for shipment.
  • Verified quantity and quality of incoming shipments against purchase orders.
  • Conducted regular cycle counts to ensure accurate inventory records.
  • Ensured accuracy and condition of both incoming and outgoing shipments.
  • Maintained proper stock storage in accordance with safety regulations.
  • Operated lift and hand trucks for efficient material transfer.

Education

Associate of Arts -

Keiser University
Fort Lauderdale, FL
03-2018

Skills

  • Inventory management and counting
  • Payroll administration
  • Sales analysis
  • Strategic planning
  • Compliance monitoring
  • Customer relationship management
  • Stock replenishment
  • Purchase order processing
  • Warehouse safety
  • Heavy lifting
  • Staff supervision

Languages

French
Full Professional

Timeline

Assistant Manager

Five Below
10.2024 - Current

Merchandise Coordinator

Old Navy
05.2022 - 09.2025

Supervisor

Ross Dress for Less
10.2015 - 04.2019

Assistant Manager of Operations

Forever 21
06.2014 - 09.2015

Associate of Arts -

Keiser University
Fernande King
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