Fernandez Crimes
Huntsville,Al
Summary
Well-qualified Logistics Analyst, proficient in handling complex customer issues and promoting positive experiences. Efficiency and self-driven. Organized with team-oriented mentality and dedication to customer satisfaction, meeting business goals and maintaining excellent customer relationships. Skilled in coordinating documentation and problem solving.
Overview
21
21
years of professional experience
Work History
Logistics Associate
Huntington Ingalls Industries
08.2021 - Current
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
Logistics Analyst
Alion Science And Technology Corporation
06.2021 - 08.2021
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer locations within specific timeframes.
Logistics Analyst
GLEASON RESEARCH ASSOCITATES
05.2020 - 06.2021
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Built long-term relationships due to prompt and courteous service.
- Ensured compliance with industry regulations and standards throughout all logistics activities and processes.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Collaborated with IT teams to implement technology solutions that streamlined workflows within the logistics function, improving overall operational efficiency.
- Collaborated with cross-functional teams, driving continuous improvement in logistics operations.
Warehouse Worker/Route Delivery Driver
FIS
03.2019 - 05.2020
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Checked packages and merchandise for damage and notified vendors.
- Strengthened communication skills through regular interactions with others.
- Processed payments, made change, and provided receipts.
- Reduced fuel costs through careful route planning and efficient driving techniques.
- Inspected and loaded delivery trucks and picked up customer returns.
- Received, counted and inspected inventory for delivery.
- Maintained records of mileage, oil, gas and expenses for reimbursements.
- Increased overall productivity by implementing effective time management strategies while on the road.
- Assisted with sorting and organizing stockroom items.
- Operated delivery vehicles safely and efficiently.
Warehouse Worker/Route Delivery Driver
Hornsby Tire Distributors
06.2018 - 02.2019
- Verified quantity and description of materials received by checking merchandise against packing list.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Delivery Driver/Warehouse
KB Construction and Acoustical
01.2018 - 05.2018
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected load security and checked for damages.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Counter Personnel
Robin Rents Equipment
11.2013 - 01.2018
- Assist customers with their rental needs, Answer phones, Order parts, Check in freight, Equipment certified
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Operated register efficiently, reducing wait times and improving customer experience.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
Warehouse worker and Truck Loader
Target Distribution Center
03.2012 - 11.2013
- Loaded trucks using forklift and pallet jacks, Cross trained in different departments, Worked in shipping and receiving, Sorted merchandise, Forklift certified
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
Counter Personnel and Delivery
Napa Auto Parts
01.2003 - 02.2012
- Checked in freight, Assisted customers with finding parts, Stocked shelves, Forklift certified, Answered phones, Responsible for Open and Closing store, Responsible for Store Inventory of Parts
- Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Managed cash transactions for accurate accounting and minimized discrepancies.
- Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
- Collaborated with team members to streamline processes and enhance overall efficiency.
- Recommended additional items to customers before completing orders and advising patrons of monetary totals.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Acquired product knowledge and proposed changes to current products and new product concepts.
Education
Auto body class -
Huntsville Technology Center
01.2005
Lee High School
01.2003
Skills
- Proficient in ASTS, DISA and AESD
- Equipment Operation, FORKLIFT
- Analytical Thinking
Awards
- Top Sales Person at Napa Auto Parts
- Top Sales Person at Robin Rents
- Awarded top employee at Napa Auto Parts
- Awarded top producer at Target Distribution Center
Timeline
Logistics Associate
Huntington Ingalls Industries
08.2021 - Current
Logistics Analyst
Alion Science And Technology Corporation
06.2021 - 08.2021
Logistics Analyst
GLEASON RESEARCH ASSOCITATES
05.2020 - 06.2021
Warehouse Worker/Route Delivery Driver
FIS
03.2019 - 05.2020
Warehouse Worker/Route Delivery Driver
Hornsby Tire Distributors
06.2018 - 02.2019
Delivery Driver/Warehouse
KB Construction and Acoustical
01.2018 - 05.2018
Counter Personnel
Robin Rents Equipment
11.2013 - 01.2018
Warehouse worker and Truck Loader
Target Distribution Center
03.2012 - 11.2013
Counter Personnel and Delivery
Napa Auto Parts
01.2003 - 02.2012
Auto body class -
Huntsville Technology Center
Lee High School
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