Fernando Alquezada Madero
Rockford,IL
Summary
Dynamic Programmer with a proven track record at La Chiquita Supermarket, enhancing software usability and customer satisfaction through robust solutions and complex issue resolution. Excelled in project management and staff development, significantly improving development cycles and team efficiency. Skilled in Object-Oriented Programming and employee motivation, consistently exceeding quality standards.
Overview
3
3
years of professional experience
Work History
Programmer
La Chiquita Supermarket
02.2023 - Current
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Identified opportunities for process improvement, leading to a more efficient development cycle.
- Enhanced software functionality by identifying and resolving complex coding issues.
- Designed intuitive user interfaces that enhanced overall product usability and customer satisfaction levels.
Package Handler
UPS Customer Center
09.2022 - 06.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Night Shift Supervisor
Dunkin' Brands
09.2021 - 06.2022
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Managed communication between associates and management, addressing key issues and needs.
- Assisted customers with complaints, questions, and concerns.
Education
Warwick Valley High School
Warwick, NY06.2022
Skills
- Testing and debugging
- Project Management
- Object-Oriented Programming
- Machine Learning
- User requirements
- System Design
- Mobile App Development
- Data Visualization
- Programming documentation
- Customer Focus
- Market Analysis Expertise
- Inventory Sorting
- Competitor Monitoring
- Pricing Strategy Development
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Strategic Planning
- Inventory Control
- Staff Development
Languages
Spanish
Native or Bilingual
Timeline
Programmer
La Chiquita Supermarket
02.2023 - Current
Package Handler
UPS Customer Center
09.2022 - 06.2023
Night Shift Supervisor
Dunkin' Brands
09.2021 - 06.2022
Warwick Valley High School
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