Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Patricia Amezcua

Torrance,CA

Summary

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Overview

27
27
years of professional experience

Work History

Administrative Assistant II

El Camino College
Torrance, CA
04.2010 - Current

Performed a variety of detailed and confidential administrative duties for the Dean of Fine Arts such as:

  • Manage the day-to-day calendar for the Dean
  • Screen calls and visitors and utilize judgment in analyzing concerns, complaints and grievances
  • Train and provide direction to department staff on the daily operation of the division office
  • Created and maintain spreadsheets using advanced Excel functions and calculations to develop reports and lists
  • Compile, track and maintain miscellaneous reports as needed in Colleague
  • Oversee all phases of course schedule development; created and implemented Faculty Request Forms and tracking sheets to ensure accuracy for final drafts.
  • Prepare Board Agenda items
  • Facilitate the hiring process for full-time, part-time and emergency hire faculty
  • Classified Representative for Division Council
  • Member of Creative Arts Committee for Guided Pathways
  • Serving on the Committee for the Music and Campus Theatre Replacement Project.
  • Serving on the Committe for Academic Affairs Restructure

Senior Clerical Assistant

El Camino College
Torrance, CA
03.2010 - 04.2010

Performed varied, responsible routine to complex clerical duties to support the needs of the Fine Arts Division office such as:

  • Quality customer service in a multi-culturally diverse environment
  • Preparation of textbook orders, keycards and maintained office mailboxes at the start of the semester
  • Posted class cancellations for instructors
  • Maintained class schedules for accuracy as updates and changes were received
  • Received and screened phone calls and visitors; provided information and directed inquiries and visitors to the proper person, office or division
  • Prepared correspondence, letters, records, tests, reports, schedules, minutes, memoranda, bulletins, tables, lists, and other communication materials as needed
  • Maintained and ordered office supplies, equipment, and forms.
  • Received, sorted, and distributed incoming and outgoing mail
  • Trained and provided work direction to student workers

Customer Service Representative

Long Beach Press Telegram
Long Beach, CA
08.2007 - 08.2009
  • Provided quality customer service to both internal and external customers
  • Assisted Recruitment Manager with varied reports, emails, spreadsheets, and memos as needed
  • Input employment advertising into a database for print
  •  Responsible for layout and design of several themed banner pages
  • Initiated and coordinated employment specials and features
  • Maintained up-to-date customer account records and prepared and submitted sales reports as requested

Administrative Assistant

RE/MAX All Cities Realty
Manhattan Beach, CA
11.1997 - 02.2006
  • Administrative duties included proofing all company correspondence, maintained the company email address book in outlook, and provided monthly advertising reports to the management team
  • Responsible for layout and design of our monthly newsletter, weekly bulletin, and maintained our company roster of associates
  • Weekly coordination of advertising in the Beach Reporter, Daily Breeze, Los Angeles Times, Caravan Express, and Crestline Courier
  • Ad layout, design, and billing in all publications

Education

General Education

Olympic College

General Education

University of Washington

Skills

  • Results-oriented
  • Strong interpersonal skills
  • Self-directed
  • Meticulous attention to detail
  • Meeting coordination
  • Microsoft Office proficiency
  • Class Schedule Management in Colleague
  • Boarddocs
  • Excel spreadsheets
  • Detailed meeting minutes

Accomplishments

  • Developed and implemented office's first employee manual outlining all proper procedures and office policies.
  • Created color coded enrollment reports to accurately reflect enrollments for combined classes which assists with building a more efficient schedule for students
  • Created standard templates for minutes, agendas and memos 
  • Restructured the schedule development process to include Faculty Request forms and tracking sheets to ensure accuracy with final drafts

Timeline

Administrative Assistant II

El Camino College
04.2010 - Current

Senior Clerical Assistant

El Camino College
03.2010 - 04.2010

Customer Service Representative

Long Beach Press Telegram
08.2007 - 08.2009

Administrative Assistant

RE/MAX All Cities Realty
11.1997 - 02.2006

General Education

Olympic College

General Education

University of Washington
Patricia Amezcua