Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Overview
27
27
years of professional experience
Work History
Administrative Assistant II
El Camino College
Torrance, CA
04.2010 - Current
Performed a variety of detailed and confidential administrative duties for the Dean of Fine Arts such as:
Manage the day-to-day calendar for the Dean
Screen calls and visitors and utilize judgment in analyzing concerns, complaints and grievances
Train and provide direction to department staff on the daily operation of the division office
Created and maintain spreadsheets using advanced Excel functions and calculations to develop reports and lists
Compile, track and maintain miscellaneous reports as needed in Colleague
Oversee all phases of course schedule development; created and implemented Faculty Request Forms and tracking sheets to ensure accuracy for final drafts.
Prepare Board Agenda items
Facilitate the hiring process for full-time, part-time and emergency hire faculty
Classified Representative for Division Council
Member of Creative Arts Committee for Guided Pathways
Serving on the Committee for the Music and Campus Theatre Replacement Project.
Serving on the Committe for Academic Affairs Restructure
Senior Clerical Assistant
El Camino College
Torrance, CA
03.2010 - 04.2010
Performed varied, responsible routine to complex clerical duties to support the needs of the Fine Arts Division office such as:
Quality customer service in a multi-culturally diverse environment
Preparation of textbook orders, keycards and maintained office mailboxes at the start of the semester
Posted class cancellations for instructors
Maintained class schedules for accuracy as updates and changes were received
Received and screened phone calls and visitors; provided information and directed inquiries and visitors to the proper person, office or division
Prepared correspondence, letters, records, tests, reports, schedules, minutes, memoranda, bulletins, tables, lists, and other communication materials as needed
Maintained and ordered office supplies, equipment, and forms.
Received, sorted, and distributed incoming and outgoing mail
Trained and provided work direction to student workers
Customer Service Representative
Long Beach Press Telegram
Long Beach, CA
08.2007 - 08.2009
Provided quality
customer service to both internal and external customers
Assisted
Recruitment Manager with varied reports, emails, spreadsheets, and memos as
needed
Input employment
advertising into a database for print
Responsible for
layout and design of several themed banner pages
Initiated and
coordinated employment specials and features
Maintained up-to-date
customer account records and prepared and submitted sales reports as requested
Administrative Assistant
RE/MAX All Cities Realty
Manhattan Beach, CA
11.1997 - 02.2006
Administrative
duties included proofing all company correspondence, maintained the company
email address book in outlook, and provided monthly advertising reports to the
management team
Responsible for
layout and design of our monthly newsletter, weekly bulletin, and maintained
our company roster of associates
Weekly
coordination of advertising in the Beach Reporter, Daily Breeze, Los Angeles
Times, Caravan Express, and Crestline Courier
Ad layout, design,
and billing in all publications
Education
General Education
Olympic College
General Education
University of Washington
Skills
Results-oriented
Strong interpersonal skills
Self-directed
Meticulous attention to detail
Meeting coordination
Microsoft Office proficiency
Class Schedule Management in Colleague
Boarddocs
Excel spreadsheets
Detailed meeting minutes
Accomplishments
Developed and implemented office's first employee manual outlining all proper procedures and office policies.
Created color coded enrollment reports to accurately reflect enrollments for combined classes which assists with building a more efficient schedule for students
Created standard templates for minutes, agendas and memos
Restructured the schedule development process to include Faculty Request forms and tracking sheets to ensure accuracy with final drafts
Timeline
Administrative Assistant II
El Camino College
04.2010 - Current
Senior Clerical Assistant
El Camino College
03.2010 - 04.2010
Customer Service Representative
Long Beach Press Telegram
08.2007 - 08.2009
Administrative Assistant
RE/MAX All Cities Realty
11.1997 - 02.2006
General Education
Olympic College
General Education
University of Washington
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