Fernando Ayala
Lakewood,WA
Summary
Proven track record of enhancing customer satisfaction and safety at LRVP, leveraging strong time management and customer service skills. Achieved commendable driving records, demonstrating problem-solving abilities and adherence to safety protocols. Excelled in fostering client well-being at Consumer Direct Washington, showcasing patience and understanding. Hardworking employee enthusiastic about learning health care field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.
Overview
5
5
years of professional experience
Work History
Amazon Dirver
LRVP
07.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
In Home Care (HCA)
Consumer Direct Washington
05.2022 - Current
- Assisted clients with daily living activities, improving their independence and wellbeing.
- Safeguarded clients'' health by monitoring vital signs and promptly reporting changes to healthcare providers.
- Implemented cognitive stimulation activities designed to enhance mental engagement for clients with dementia or other cognitive impairments.
- Educated clients on proper nutrition and meal planning, promoting healthier lifestyles through balanced food choices.
- Maintained detailed documentation of client care activities, facilitating effective communication among healthcare team members and family members.
- Developed strong relationships with clients and families, fostering trust and open communication for optimal care provision.
- Promoted a clean and safe living environment for clients through regular housekeeping tasks.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Scheduled and coordinated medical appointments.
- Utilized universal precautions and infection control principles in all aspects of care.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Utilized adaptive equipment when necessary to facilitate daily living activities for clients with physical limitations.
- Maintained client confidentiality by adhering to HIPAA regulations in all communications regarding personal health information details.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Improved patients' comfort with massage and application of topical treatments.
Restaurant Waiter
El Charrito Restaurant
01.2020 - 04.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate Degree in Nursing - Nursing
Pierce College
Puyallup, WAHigh School Diploma -
Clover Park High School
Lakewood, WA06.2021
Skills
Time Management
Valid Driver's License
Customer Service
Clean Driving Record
Problem-Solving
Safe Driving Practices
Punctual and Reliable
Patience and understanding
Flexible Schedule
Traffic laws knowledge
Safety Protocols
Defensive Driving
Languages
Spanish
Native or Bilingual
Timeline
Amazon Dirver
LRVP
07.2024 - Current
In Home Care (HCA)
Consumer Direct Washington
05.2022 - Current
Restaurant Waiter
El Charrito Restaurant
01.2020 - 04.2022
Associate Degree in Nursing - Nursing
Pierce College
High School Diploma -
Clover Park High School
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