Fernando Caceres
Bronx,NY
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Maintenance Worker
Con Edison, Inc
07.2020 - 10.2023
- Followed safety precautions to avoid personal injury and provide safe work environments
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Supermarket Worker
Dairy Freeze
03.2023 - 08.2023
- Helped customers complete purchases by moving their items.
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Dollartree
Cashier Customer Service
01.2021 - 11.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
12th Grade - History And Philosophy of Science And Technology
A. Philip Randolph
443 West 135streetSkills
- Product Processing
- Operating Hand Trucks
- Checking Cooler Temperatures
- Assisting Customers
Languages
Spanish
Native or Bilingual
Timeline
Supermarket Worker
Dairy Freeze
03.2023 - 08.2023
Dollartree
Cashier Customer Service
01.2021 - 11.2022
Maintenance Worker
Con Edison, Inc
07.2020 - 10.2023
12th Grade - History And Philosophy of Science And Technology
A. Philip Randolph
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