Fernando Carrasco
La Verne,CA
Summary
Proactive Logistics Specialist skilled in optimizing operational efficiency and elevating customer satisfaction. Experienced in managing unforeseen challenges and collaborating with teams to achieve successful relocations. Expertise includes prioritization, time management, cargo security, and fostering positive customer interactions through effective communication.
Overview
17
17
years of professional experience
Work History
Logistics Supervisor/Driver Specialist
Transport and Logistics Experts LLC
La Verne, California
03.2025 - Current
- Prioritized and organized tasks to efficiently accomplish service/relocation goals to meet objectives and deadlines.
- Delivered excellent customer service throughout moving process, enhancing customer satisfaction.
- Communicated with customers regarding moving needs and deadlines.
- Addressed customer requests and answered questions, enhancing overall satisfaction.
- Secured cargo for safe transport with protective materials, preventing damage during transit.
- Unloaded customer goods at the destination, ensuring that all items were accounted for and placed in their appropriate locations.
- Adapted to unexpected changes during moves, maintaining smooth operations and meeting customer expectations.
- Walked through customer sites with checklists to verify job completion.
- Installed equipment according to manufacturer specifications and safety standards.
Logistics Driver
SAM Moving
13950 Rosecrans Blvd, CA
08.2009 - 03.2025
- Loaded and unloaded moving trucks to ensure timely and safe transport.
- Organized items in trucks to maximize space utilization and prevent damage during transit.
- Packaged items for transport using protective materials to minimize risk of damage.
- Labeled packages and boxes to keep track of client items at destination.
- Clarified client needs to deliver tailored service and enhance overall satisfaction.
- Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
- Walked through customer sites with checklists to verify job completion.
- Demonstrated flexibility, adapting to unexpected changes or challenges during moves.
Education
High School Diploma -
Santana Tech
South San Jose Hills, CA.06-2009
Skills
- Cargo securement
- Equipment installation
- Problem solving
- Effective communication
- Flexibility/Adaptability to change
- Customer service
- Team collaboration
- Time management
- Task prioritization
- Efficient packing techniques
- Commercial driving
- Forklift operation experience
- Truck loading and unloading
Timeline
Logistics Supervisor/Driver Specialist
Transport and Logistics Experts LLC
03.2025 - Current
Logistics Driver
SAM Moving
08.2009 - 03.2025
High School Diploma -
Santana Tech