Fernando Castro
Long Beach,CA
Summary
Seasoned Transportation and Logistics expert specializing in international and domestic operations. Proven ability to optimize processes, ensure compliance, and drive success in logistics.
Overview
29
29
years of professional experience
Work History
Regional Service Mgr. West
Associated Global Systems/Nippon Express
Long Beach, CA
04.2019 - Current
- Lead logistics operations across 9 states, driving cost-saving initiatives that reduced operational expenses, all while maintaining excellent service quality and exceeding on-time delivery.
- Implementation of new SOPs, resulting in an improved service quality in on-time delivery (OTP%) across all regional stations
- Train and mentor management staff to optimize performance, increasing team productivity.
- Act as the primary liaison with regional cartage vendors, negotiating competitive rates, resolving service issues, and ensuring alignment with standard operating procedures.
- Collaborate with cross-functional committees to boost financial performance and enhance service.
- Regularly reviewed manpower usage and shipment counts, making real-time adjustments to improve resource allocation efficiency.
- Ensure Safety, TSA, DOT, and Corporate Compliance training are completed, and that procedures are followed.
- Help channeling any sales opportunities in the region.
District Service Mgr. LAX
Associated Global Systems/Nippon Express
Los Angeles, CA
01.2018 - 04.2019
- Managed LAX station's service and P&L, overseeing daily inbound/outbound and procurement processes.
- Coordinated effectively with inter-departmental teams, clientele and branch offices across the country.
- Managed communication with local vendors to resolve issues, negotiate prices, and cultivate strong business relationships.
- Ensured cost-effective and optimized station routings and service assignments for profitability.
- Managed recruitment, training, promotion, mentorship, and discipline of staff at the Los Angeles branch.
- Optimized resource allocation by adjusting staffing levels and overtime usage based on weekly volume needs
- Managed and monitored expenses related to station supplies, equipment, and repairs.
- Conduct periodic reviews to evaluate employee performance.
- Maintained adherence to company safety standards as well as DOT, TSA, and OSHA regulations.
International Manager, West Region
Associated Global Systems/Nippon Express
Los Angeles, CA
04.2003 - 01.2018
- Manage the International Department across multiple states and territories
- Oversee air and ocean imports and exports
- Ensure service quality and financial performance in the Western Region
- Negotiate contracts with airlines, steamship lines, and carriers
- Ensure compliance with government regulations and handle military freight
- Supervise international projects and communicate with overseas agents.
International Services Supervisor
Airborne Express
Los Angeles, CA
07.2000 - 08.2002
- Managed Air Export Gateway operations for Express and Hard Freight products.
- Managed P&L obligations for the overall functioning of Gateway department.
- Direct training and supervision of ten office employees and 15 dockworkers/drivers, Local Union 986.
- Responsible for airline contracts, space allocation agreements, and addressing service issues.
- Quoted and bid responsibly, achieving revenue targets and maintaining department audit compliance
- Forklift, safety tutorials, DOT/Equipment compliance.
Export and Logistics Coordinator
Pro-Service Forwarding
Inglewood, CA
01.1996 - 07.2000
- Managed air and ocean shipments as an Account Coordinator for Export Department.
- Managed and executed end-to-end export process.
- Collaborated with international agents, external contractors, global carriers, and domestic branches.
- Streamlined documentation, quotation, invoicing, and payable menus.
- Generated department reports under Export Manager's guidance.
- Assisted in meeting sales goals through teamwork.
Education
Certificate in International Business -
University of California at Irvine
01.1997
Graduate in International Marketing -
Instituto Internacional De Técnicas Especializadas, Madrid, Spain
01-1994
Skills
- Operations: International/Domestic Logistics
- Strategic Planning
- Budgeting
- Compliance: TSA/DOT Regulations
- Safety Standards
- Leadership: Team Management
- Technical: AS400
- Microsoft Office
- Sales Support
- Customer Relations
- Negotiation
- Languages: Bilingual in English & Spanish
References
References upon request.
Timeline
Regional Service Mgr. West
Associated Global Systems/Nippon Express
04.2019 - Current
District Service Mgr. LAX
Associated Global Systems/Nippon Express
01.2018 - 04.2019
International Manager, West Region
Associated Global Systems/Nippon Express
04.2003 - 01.2018
International Services Supervisor
Airborne Express
07.2000 - 08.2002
Export and Logistics Coordinator
Pro-Service Forwarding
01.1996 - 07.2000
Certificate in International Business -
University of California at Irvine
Graduate in International Marketing -
Instituto Internacional De Técnicas Especializadas, Madrid, Spain
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