Fernando Corredor
New York,NY
Summary
Customer-focused Certified Pharmacy Technician offering 5 years
experience within retail pharmacy settings. Looking to leverage superb
customer service and pharmacology knowledge to increase retention,
revenue, and customer satisfaction with CVS.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
NewYork, NY
01.2017 - Current
- Produced prescription labels and fulfilled medication orders according to the physician's request with 0% errors
- Managed inventory for 100% of medications
- Implemented 5 new insurance and billing procedures
- Supervised cash/credit card handling, and proper insurance billing to ensure a successful customer experience
- Provided for stock availability while increasing inventory turnover by 18% year-over-year
- Guarded customer confidentiality 100% of the time
Pharmacy Technician
CVS
Seattle, WA
01.2016 - 01.2017
- Collaborated with 40 customers per day, handling all inquiries with a 96% customer satisfaction score
- Calculated dosages (100% error-free), dispensed medications, and filled prescriptions for approval
- Streamlined the pharmacy’s computer program, including patient data, reducing administrative work by 38%
Sales Associate
Reebok
Washington, DC
01.2014 - 01.2016
- Recognized as a top 5% sales person through a customer-focused shopping environment and upselling techniques
- Analyzed the Reebok product inventory and assessed customer interest, increasing sales by 29%
- Evaluated customer pain points and provided conflict resolution, leading to a 98% customer approval rating
Education
Diploma - undefined
Magnet High School
2014
Skills
- Detail-oriented
- Time Management
- Documentation
- Critical Thinking
- Accountable
Certification
Certified Pharmacy Technician
(CPhT) - PTCB
Timeline
Pharmacy Technician
Walgreens
01.2017 - Current
Pharmacy Technician
CVS
01.2016 - 01.2017
Sales Associate
Reebok
01.2014 - 01.2016
Diploma - undefined
Magnet High School
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