FERNANDO DAVILA
Houston,Texas
Summary
A dedicated and results-oriented customer service Operations Manager with extensive experience in operations management. Seeking to leverage expertise in financial oversight, project management, and team leadership to contribute effectively as an operations Manager or similar role.
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
34
34
years of professional experience
Work History
Operations Manager 2
Convergint
03.2022 - 03.2024
- Provided financial oversight for projects, ensuring adherence to budgets and financial goals
- Led a team of thirty-five colleagues, fostering a positive work environment and ensuring high performance levels
- Developed annual budgets and conducted monthly and annual forecasts to drive financial planning and decision-making
- Managed day-to-day operations of office, warehouse, and maintenance of company vehicles, ensuring efficiency and compliance with safety regulations
Project Manager
Convergint
03.2019 - 03.2022
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
- Managed projects from procurement to commission.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Negotiated and managed third-party contracts related to project deliverables.
- Coordinated material procurement and required services for projects within budget requirements.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Provided detailed project status updates to stakeholders and executive management.
- Monitored project performance to identify areas of improvement and make adjustments.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress, and technical problems.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Operations Lead
Convergint
03.2018 - 03.2022
- Successfully expanded business from $3M to $10M during tenure
- Managed project operations, overseeing project management activities to ensure timely completion and quality delivery
- Monitored service dashboard and dispatched technicians to address customer service requests promptly
- Assisted sales department by providing technical expertise and support in proposal development for prospective customers
- Spearheaded all recruiting efforts, ensuring the acquisition of top talent to support business growth
Project Manager
Convergint
04.2015 - 03.2019
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
- Managed projects from procurement to commission.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Negotiated and managed third-party contracts related to project deliverables.
- Coordinated material procurement and required services for projects within budget requirements.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Provided detailed project status updates to stakeholders and executive management.
- Monitored project performance to identify areas of improvement and make adjustments.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress, and technical problems.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Operations Lead
Convergint
04.2015 - 03.2018
- Successfully expanded business from $3M to $10M during tenure
- Managed project operations, overseeing project management activities for all projects to ensure timely completion and quality delivery
- Monitored service dashboard and dispatched technicians as needed to address customer service requests promptly
- Assisted sales department by providing technical expertise and support in proposal development for prospective customers
- Spearheaded all recruiting efforts, ensuring the acquisition of top talent to support business growth
Founder
Access Security Concepts
05.1990 - 04.2015
- System Design and Engineering Leading – Design and engineering of enterprise-level access control and video systems
- Involved understanding client needs, assessing security requirements, and creating customized solutions
- Sales – Overseeing sales operations, which involved acquiring new clients, managing relationships with existing clients, and ensuring revenue targets were met
- Installation – Managed the installation process of access control and video systems
- Involved coordinating with installation teams, ensured projects were completed on time and within budget, and maintained quality standards
- Recruiting – Responsible for recruiting and hiring employees, including technicians, engineers, and sales staff
- Involved identifying talent, conducting interviews, and hiring decisions
- Day-to-Day Operations – Managed the day-to-day operations of the business, ensuring smooth functioning across all departments, addressed any operational challenges that arose, and implemented processes to improve efficiency
- Managing Collections – Involved ensuring timely payment from clients, following up on overdue accounts, and implemented strategies to minimize bad debt
- Overall, the role involved a combination of technical expertise, leadership, and business management skills to ensure the success of Access Security Concepts
Education
Bachelor of Science - Electrical Engineering
University of Houston
Houston, Texas01.1991
Skills
- Financial oversight and budget management
- Project management
- Team leadership and management
- Sales support and proposal development
- Recruiting and talent acquisition
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite and project management software
- Performance monitoring
- Performance reporting
- Production
- Health and safety compliance
Accomplishments
- Earned the “ACE ” Award in [2019, 2022] for Excellence in Project delivery.
Winner f 2 ACE Awards
During my Tenure in Philadelphia, I was honored with the ACE of word in project delivery. This included bringing in the most projects on budget and on schedule. In 67% of the projects increased margin by 3%
Languages
Spanish
Full Professional
Timeline
Operations Manager 2
Convergint
03.2022 - 03.2024
Project Manager
Convergint
03.2019 - 03.2022
Operations Lead
Convergint
03.2018 - 03.2022
Project Manager
Convergint
04.2015 - 03.2019
Operations Lead
Convergint
04.2015 - 03.2018
Founder
Access Security Concepts
05.1990 - 04.2015
Bachelor of Science - Electrical Engineering
University of Houston
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