Fernando Delgado
Missouri City,TX
Summary
A highly effective management professional with proven track-record in solving complex problems seeking a challenging business management position. Energetic and results-oriented leader with success in developing and leading diverse teams to achieve outstanding results.
Overview
34
34
years of professional experience
Work History
OSP Engineer
Byers Engineering Company
09.2019 - Current
- Collaborated with other departments to facilitate successful project completion.
- Verified construction documentation to meet client requirements and vision.
- Monitored and evaluated engineering performance to recommend improvements.
- Implemented new strategies to reduce costs and improve efficiency of engineering team.
- Developed comprehensive engineering documents for all projects.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Conducted research to identify and evaluate new technologies and concepts.
- Developed high-quality engineering designs and plans to meet industry standards.
Operations & Market Manager
Next Solutions, LLC
02.2017 - 08.2019
- Executed Management role and monitored the status of escalations as a 3rd party contractor for DirecTV and other television service providers
- Acted as a liaison between tech teams and partners to ensure swift prompt incident resolutions
- Lead team seminars for new hire technicians both in class and on the field
- Provided leadership to office staff, tech supervisors and field technicians
- Managed supply chain, operational ticket management logistics of all Houston operations
- Analyzed and managed all inventory
- Led organizational recruiting and staff functions to reduce employee turnover
- Responsible for administering employee Quarterly Performance Evaluations
- Responsible for meeting technicians' sales goals in audio/video equipment.
Operations & Market Manager
Low Volt Technologies, LLC
01.2002 - 01.2017
- Managed all responsibilities as a DirecTV preferred dealer
- Organized different marketing tactics/events to increase sales
- Lead training seminars for new hire technicians both in class and on the field
- Provided leadership to office staff, tech supervisors, and field technicians
- Resolved any customer issues and damage claims with 100% success rate
- Specialized in System Integration, Home Automation, Theater Room Creation, Custom Audio/ Video, telephony, and security in residential and commercial markets.
62B
US Army
01.1990 - 05.1998
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Conferred with engineers and designers to investigate and solve failure issues.
Education
BS CANDIDATE - Business Administration
Texas A&M University
01.1993
Skills
- Project Planning & Development
- Logistics Management
- Workflow Planning
- Project Management
- Cost Reduction Strategies
- Sales Strategies
- Excellent Customer Service
- Natural Leader
- Analytical Thinking
- Technical Drawings
- Workflow Development
- Mechanical Aptitude
- Teamwork and Collaboration
- Engineering Design
- Dependable
- Go-Getter
- Fast Learner
- Data Analysis
Languages
ENGLISH
SPANISH
Personal Information
Title: BUSINESS PROFESSIONAL
Timeline
OSP Engineer
Byers Engineering Company
09.2019 - Current
Operations & Market Manager
Next Solutions, LLC
02.2017 - 08.2019
Operations & Market Manager
Low Volt Technologies, LLC
01.2002 - 01.2017
62B
US Army
01.1990 - 05.1998
BS CANDIDATE - Business Administration
Texas A&M University
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