FERNANDO ESTEVEZ
Myrtle Beach,SC
Summary
I've started working in the restaurant industry in 2009 as a server. From then on, I developed a passion for the industry in which I've dedicated myself to grow, learn and develop myself in different areas of the business including serving, bartending and management.
I have worked different settings as a server, bartender as well as management. All my experience come mostly from the New York scene in which i have worked fine dining, bars, clubs and catering.
I have my bartending certificate since 2009 from American Bartending School,
I also have my food handling certificate
Overview
6
6
years of professional experience
1
1
Certificate
Work History
BARTENDER
CAROLINA ALE HOUSE
09.2022 - 06.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Assisted with inventorying beverage stock and bar supplies.
BAR MANAGER
AQUA BAR AND GRILL
10.2021 - 07.2022
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Consulted with managers to organize special events and promotions.
- Improved customer service rankings by resolving issues quickly and accurately.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
SERVER
TIJUANA NITES
03.2017 - 07.2018
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
High School Diploma -
CHRISTIAN INSTITUTE
DOMINICAN REPUPLIC06.2004
Skills
- Food Preparation and Safety
- Liquor, Beer and Wine Knowledge
- Food and Beverage Management
- Customer Service
- Clear and Effective Communication
- Cocktail List Development
- Staff Management
- Bar Operations Management
- Food Sales and Promotion
- Fluent in Spanish and English
- Bartending License
Certification
- Bartending license from American Bartending School
- Food handling certificate
Languages
English
Full Professional
Spanish
Full Professional
Timeline
BARTENDER
CAROLINA ALE HOUSE
09.2022 - 06.2023
BAR MANAGER
AQUA BAR AND GRILL
10.2021 - 07.2022
SERVER
TIJUANA NITES
03.2017 - 07.2018
High School Diploma -
CHRISTIAN INSTITUTE
- Bartending license from American Bartending School
- Food handling certificate
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