Fernando Estrada- Ortiz
Van Nuys,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Case Manager
Tarzana Treatment Centers, Inc
06.2020 - Current
- Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
- Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Facilitate discharge-planning efforts, commencing at the time of admission on all assigned patients, including areas of housing ,employment ,medical psychiatric,financial ,aftercare .
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Lead Groomer
PetSmart Charities
09.2018 - 01.2020
- Collaborated with other departments within the pet care facility to provide comprehensive services for clients.
- Implemented safety protocols for the handling and care of pets, resulting in a decrease in incidents within the salon.
- Improved customer satisfaction by providing high-quality grooming services and addressing individual pet needs.
- Achieved high levels of customer satisfaction by consistently meeting or exceeding expectations on pet appearance after each grooming session.
- Enhanced client retention through excellent communication skills and personalized grooming recommendations.
Education
Bachelor of Arts - Sociology
California State University - Northridge
Northridge, CA12.2023
Associate of Arts - Sociology
Los Angeles Valley College
Van Nuys, CA12.2016
Skills
- Substance Abuse Knowledge
- Client Advocacy
- Cultural Competency
- Multidisciplinary Collaboration
- Individualized care planning
- Goal Setting
- Case Documentation
- Dual diagnoses expert
Certification
Medical Billing
CPR certification
Languages
Spanish
Full Professional
Timeline
Mental Health Case Manager
Tarzana Treatment Centers, Inc
06.2020 - Current
Lead Groomer
PetSmart Charities
09.2018 - 01.2020
Bachelor of Arts - Sociology
California State University - Northridge
Associate of Arts - Sociology
Los Angeles Valley College
Medical Billing
CPR certification
Similar Profiles
Christina DeesChristina Dees
Intake Specialist II at Tarzana Treatment Centers, IncIntake Specialist II at Tarzana Treatment Centers, Inc
James WilliamsJames Williams
LVN Charge Nurse at Tarzana Treatment Centers, IncLVN Charge Nurse at Tarzana Treatment Centers, Inc
Sahara-Lynn SkipperSahara-Lynn Skipper
Peer Support Specialist I at Tarzana Treatment Centers, IncPeer Support Specialist I at Tarzana Treatment Centers, Inc