Fernando Estrada- Ortiz
Van Nuys,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Case Manager
Tarzana Treatment Centers, Inc
06.2020 - Current
- Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
- Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Facilitate discharge-planning efforts, commencing at the time of admission on all assigned patients, including areas of housing ,employment ,medical psychiatric,financial ,aftercare .
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Lead Groomer
PetSmart Charities
09.2018 - 01.2020
- Collaborated with other departments within the pet care facility to provide comprehensive services for clients.
- Implemented safety protocols for the handling and care of pets, resulting in a decrease in incidents within the salon.
- Improved customer satisfaction by providing high-quality grooming services and addressing individual pet needs.
- Achieved high levels of customer satisfaction by consistently meeting or exceeding expectations on pet appearance after each grooming session.
- Enhanced client retention through excellent communication skills and personalized grooming recommendations.
Education
Bachelor of Arts - Sociology
California State University - Northridge
Northridge, CA12.2023
Associate of Arts - Sociology
Los Angeles Valley College
Van Nuys, CA12.2016
Skills
- Substance Abuse Knowledge
- Client Advocacy
- Cultural Competency
- Multidisciplinary Collaboration
- Individualized care planning
- Goal Setting
- Case Documentation
- Dual diagnoses expert
Certification
Medical Billing
CPR certification
Languages
Spanish
Full Professional
Timeline
Mental Health Case Manager
Tarzana Treatment Centers, Inc
06.2020 - Current
Lead Groomer
PetSmart Charities
09.2018 - 01.2020
Bachelor of Arts - Sociology
California State University - Northridge
Associate of Arts - Sociology
Los Angeles Valley College
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