Fernando Garcia

• I monitor the store premises to identify and prevent theft and fraud.
• Collaborated with management to enforce loss prevention policies, enhancing overall security measures.
• I have assisted in training new staff on safety and security protocol.
• l regularly engaged with customers to promote a safe and comfortable shopping environment.
• Ensured security by actively observing behaviors of customers and employees to identify dishonest activities.
• I monitor employees entering and leaving property, inspecting parcels or packages to prevent theft and fraud
• Fostered strong relationships with coworkers and customers to promote safety and create a welcoming shopping environment.

I provided exceptional customer service and maintained a positive attitude throughout the shift.

• I supervised team members during all my shifts to ensure efficient service and great customer service.
• I trained new employees on food safety and the customer service standards of the restaurant.
• Resolved customer complaints promptly, enhancing guest satisfaction and consistently striving to improve overall customer experience.
• Enforced cleanliness and organization standards in food preparation areas, maintaining a clean and efficient environment during service hours.
• During my night shifts I managed inventory levels and reported when items were low to my boss and took inventory. every night and uploaded it to the system.
• Checked cash drawers for accuracy during opening and closing shifts.