Committed professional with extensive expertise in security and aviation, including tenure at Armada Protective Services Inc. Demonstrated proficiency in incident reporting and problem-solving, ensuring safety and compliance. Acknowledged for meticulous attention to detail and outstanding customer service, fostering collaboration with teams to improve operational efficiency and security protocols.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Guard Officer
Armada Protective Services Inc
San Francisco, CA
06.2025 - Current
Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
Implemented access control measures by verifying identification credentials for individuals entering restricted areas
Identified potential security vulnerabilities or risks within the premises and recommended appropriate solutions or improvements
Airport Cabin Agent
Unifi Aviation LLC / United Airlines
San Francisco, CA
11.2024 - 04.2025
Cleaning and servicing of aircraft interiors, including cabin, cockpit, and galleys.
Helps prepare the cabin for customer boarding and departure, which can include cleaning seats, seat pockets, floor, galleys, and lavatories.
Checking, handling, assembling, removing, and installing passenger service cabin furnishings and supplies according to list specifications and cleaning must be highly detailed and specific to ensure all areas are completely free of dirt, debris, marks, fingerprints, etc.
Assist Ramp agents when Cabin Cleaning is complete.
Performs FOD walks in the ramp area between flights.
Marshal aircraft during arrival and departure.
Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights.
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags.
Aviation Line Service Technician
Pacific States Aviation
Concord, CA
06.2024 - 11.2024
Performed aircraft fueling operations, ensuring accurate and timely refueling of various types of aircraft
Conducted routine inspections and maintenance on ground support equipment to ensure safe and efficient operation
Assisted with the movement of aircraft on the ramp, including towing, marshaling, and parking
Managed fuel inventory levels and coordinated with suppliers to ensure an uninterrupted supply of aviation fuel
Operated specialized equipment such as fuel trucks, tugs, lavatory servicing carts, and deicing vehicles
Maintained cleanliness and organization of the ramp area to promote a safe working environment
Collaborated with flight crews to provide exceptional customer service during aircraft servicing operations
Adhered to all safety regulations and protocols while handling hazardous materials in accordance with FAA guidelines
Responded promptly to emergency situations on the ramp by following established procedures for containment and reporting
Participated in ongoing training programs to stay updated on industry best practices and safety standards
Collaborated with other line service technicians in coordinating daily tasks
Worked closely with pilots to address any concerns or special requests regarding aircraft servicing
Performed regular inspections on fire extinguishers located throughout the airport facility
Coordinated effectively with air traffic control personnel during busy periods to ensure smooth aircraft movements
Assisted in the loading and unloading of baggage and cargo onto aircraft as needed
Maintained a clean and organized work area, including fueling stations, equipment storage areas, and service vehicles
Provided exceptional customer service by promptly addressing customer inquiries or concerns regarding aircraft servicing operations
Range Safety Officer
Livermore Pleasanton Rod and Gun Club
Livermore, CA
09.2023 - 06.2024
Enforce strict safety protocols and regulations to maintain a safe shooting environment for all participants.
Conduct thorough safety briefings for shooters, emphasizing proper handling of firearms, range rules, and emergency procedures.
Monitor all shooting activities closely to prevent accidents and ensure compliance with range rules and safety protocols.
Provide guidance and assistance to shooters regarding proper firearm handling techniques, aiming to enhance their proficiency and safety awareness.
Respond promptly and effectively to any safety incidents or emergencies, taking necessary actions to mitigate risks and ensure the well-being of all individuals involved.
Inspect and maintain shooting range facilities, equipment, and signage to uphold safety standards and operational efficiency.
Communicate effectively with range staff, instructors, and customers to address concerns, answer questions, and promote a culture of safety awareness.
Continuously update knowledge of firearms safety practices, regulations, and industry trends to enhance effectiveness as a Range Safety Officer.
Barista
Starbucks
Walnut Creek, CA
02.2021 - 08.2023
Prepare and serve a variety of high-quality beverages, including coffee, tea, and specialty drinks, in accordance with Starbucks standards and recipes.
Provide exceptional customer service by greeting customers, taking orders, and addressing inquiries with professionalism and enthusiasm.
Customize beverages to meet customer preferences and dietary requirements, ensuring accuracy and consistency in every order.
Operate espresso machines, coffee grinders, and other equipment efficiently and safely, maintaining cleanliness and sanitation standards at all times.
Handle cash transactions accurately and efficiently using POS systems, while adhering to Starbucks cash handling policies and procedures.
Uphold store cleanliness and organization by regularly stocking supplies, cleaning equipment, and sanitizing work areas to ensure a hygienic environment.
Collaborate with team members to maintain smooth and efficient workflow during peak hours, demonstrating adaptability and teamwork.
Participate in ongoing training and development programs provided by Starbucks to enhance product knowledge, customer service skills, and performance.
Cashier/Customer Service
The Habit Restaurant
Walnut Creek, CA
06.2020 - 12.2021
Greet customers warmly as they enter the restaurant and provide assistance with menu options and the ordering process.
Accurately process customer orders using the POS (Point of Sale) system, ensuring correct item selection, modifiers, and special requests.
Handle cash, credit, and debit card transactions securely and efficiently, following The Habit's cash handling procedures.
Calculate and provide correct change to customers, maintaining accuracy in all monetary transactions.
Promote additional items or specials to customers and upsell when appropriate to enhance sales and customer satisfaction.
Ensure order accuracy by verifying items and special requests before finalizing transactions and sending orders to the kitchen.
Maintain cleanliness and organization at the cashier station, including the counter, POS system, and surrounding area.
Assist with restocking supplies, such as napkins, utensils, and condiments to ensure availability to customers.
Address customer inquiries, concerns, or complaints professionally and courteously, striving to resolve issues to ensure customer satisfaction.
Collaborate with kitchen staff and other team members to ensure efficient workflow and timely service during peak hours.
Adhere to food safety and sanitation guidelines to maintain a clean and safe dining environment for customers and employees.
Participate in training programs provided; to enhance product knowledge, customer service skills, and cashier efficiency.
Education
Part 141 Private Pilot - Commercial Aviation
Pacific States Aviation
Concord, CA
06.2025
1 Year - Industrial Design
Diablo Valley College
Pleasant Hill, CA
01.2024
1 Year - Game Development
Academy of Art University
San Francisco, CA
07.2023
High school diploma - Lafayette, CA
Acalanes High School
Lafayette, CA
05.2022
Skills
Aircraft operations and safety protocols
Customer service and support
Technical communication skills
Team collaboration
Problem-solving abilities
Aviation safety standards
Attention to detail
Stress management
Incident reporting and first aid
Security systems management
Integrity and honesty in operations
Vehicle inspections and assessments
Rapid learning capacity
Public safety awareness
Patrol operations and access control
Law enforcement liaison and radio communication
Security training and dispatch operations
Firearms expertise
Certification
Part 107 Commercial Drone Pilot, 08/01/25, Present, Licensed under the Federal Aviation Administration's Part 107 regulations to operate small unmanned aircraft systems (sUAS) for commercial purposes. Trained in airspace classification, flight safety, weather effects, and federal aviation regulations. Ensures compliance with legal and operational standards for aerial data collection, inspections, photography, and other commercial drone services.
Guard Card, 06/01/25, Present, Certified to perform private security duties under state regulations. Completed required training in powers of arrest, public relations, observation and documentation, and legal responsibilities. Authorized to work in security roles including access control, patrol, and incident response.
Part 61 Private Pilot License, 02/01/24, Present, Licensed under FAA Part 61 regulations to operate single-engine aircraft for non-commercial purposes. Trained in aeronautical decision-making, navigation, weather interpretation, flight planning, and emergency procedures. Demonstrated proficiency in both VFR (Visual Flight Rules) operations and safe aircraft handling through extensive ground school and flight hours.
First Aid Safety Training For Medical Emergencies and Disasters, 10/01/23, Present, Comprehensive training program focusing on equipping individuals with essential first aid skills to respond effectively to medical emergencies and disasters. Covers a range of topics including assessing injuries, administering CPR, managing wounds, and coordinating responses during crisis situations. Designed to empower participants with the knowledge and confidence to provide immediate assistance and support in critical situations.
Driver's License, 01/01/20, 01/31/29, Licensed to operate personal motor vehicles under state regulations. Maintains a clean driving record and adheres to traffic laws and safety standards. Eligible for local and regional travel as needed.
CPR Certification, 12/01/23, 12/31/25, Formal recognition of proficiency in Cardiopulmonary Resuscitation (CPR) techniques, including chest compressions and rescue breathing, crucial for responding to cardiac emergencies. Demonstrates competence in providing immediate aid to individuals experiencing cardiac arrest or respiratory distress, potentially saving lives in critical situations.
Expediting and Logistics Coordinator at Bumi Armada Group (Armada Olombendo FPSO) for client Azule EnergyExpediting and Logistics Coordinator at Bumi Armada Group (Armada Olombendo FPSO) for client Azule Energy